Measuring the inappropriate utilization of accident and emergency services?

Int J Health Care Qual Assur Inc Leadersh Health Serv. 1999;12(6-7):287-92. doi: 10.1108/09526869910287558.

Abstract

Accident and Emergency (A&E) departments are increasingly popular venues for primary care, causing a serious threat to healthcare quality. This paper reports the development of a comprehensive research method for identifying primary care patients attending A&E. Patients were randomly selected from the four A&E departments across different time periods and different regions in Hong Kong. The definition of GP cases was based on a retrospective record review conducted by a panel of emergency physicians using the standard laid down by the Hong Kong College of Family Physicians. The patients sampled were similar in sex and age distribution to A&E attendees for the whole territory. The level of GP cases was found to be 57 per cent, with a significantly higher proportion of patients in the younger age group. The high level of use reflects the lack of a well co-ordinated development of primary care services and interfacing with secondary care.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adolescent
  • Adult
  • Age Distribution
  • Aged
  • Child
  • Child, Preschool
  • Data Collection
  • Emergency Service, Hospital / statistics & numerical data*
  • Female
  • Health Services Misuse / statistics & numerical data*
  • Health Services Research / methods
  • Hong Kong
  • Humans
  • Infant
  • Infant, Newborn
  • Male
  • Middle Aged
  • Primary Health Care / statistics & numerical data*
  • Retrospective Studies
  • Sampling Studies
  • Sex Distribution
  • Utilization Review / methods*