Abstract
A tool was developed, using the nominal group and Delphi techniques, to explore healthcare staff's perceptions of the quality of hospital care provided in the United Kingdom compared with a tool from the United States. Similarities were identified in many core areas; however, there were several differences between the UK and US tools. This article identifies the process and findings and discusses possible reasons for similarities and differences between the tools.
Publication types
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Comparative Study
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Validation Study
MeSH terms
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Attitude of Health Personnel*
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Clinical Competence / standards
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Communication
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Cross-Cultural Comparison
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Delphi Technique
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Focus Groups
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Health Facility Environment / standards
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Health Knowledge, Attitudes, Practice
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Humans
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Interprofessional Relations
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Morale
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Northern Ireland
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Nursing Evaluation Research
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Nursing Methodology Research
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Outcome and Process Assessment, Health Care
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Patient Discharge / standards
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Patient Education as Topic / standards
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Personnel, Hospital / psychology*
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Quality Indicators, Health Care
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Quality of Health Care* / standards
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Safety / standards
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Surveys and Questionnaires / standards*
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United States