The effect of performance incentives on resident documentation in an emergency medicine residency program

J Emerg Med. 2007 Apr;32(3):315-9. doi: 10.1016/j.jemermed.2006.07.028. Epub 2007 Feb 22.

Abstract

We sought to improve resident chart documentation in an academic emergency department using an incentive. A stipend for educational expenses was offered to residents for documenting charts above specific threshold Evaluation & Management (E&M) levels. Comparisons were made with historical levels. Twenty-two residents participated over 4 months (70% received the stipend). Documentation levels increased significantly from 2.86 and 3.04 during historical controls to 3.31 during the study period (p < 0.05). Fifty-six percent of charts were documented at 99284 or 99285 during the study period compared to 39% and 23% in the control periods (p < 0.05). Three months after the plan (with no incentives), documentation continued to improve, with 59% documented at 99284 or 99285. Mean collection per patient was $48.05 for the study period and $42.36 and $35.86 for the historical periods (p < 0.05). Implementation of a resident incentive program to enhance chart documentation may considerably improve documentation and resident education in proper chart documentation.

MeSH terms

  • Documentation / statistics & numerical data*
  • Emergency Medicine / education*
  • Employee Performance Appraisal*
  • Humans
  • Internship and Residency / statistics & numerical data*