A growing number of researchers are exploring strategies to improve hospice care through the use of web-based technologies. This study of 50 hospice patients and caregivers was conducted in order to obtain data describing home Internet use among hospice service recipients. Over half (58%) of respondents reported having home Internet access, with most using a dial-up connection. Primary reasons for accessing the web included e-mail and information searches. Findings suggest that the hospice industry should explore adopting web-based technologies as a strategy to enhance rather than replace traditional care. Providers must consider the strengths and potential limitations of patients and caregivers when designing online services. Specific recommendations for web-based hospice interventions are discussed at length.