Empowering patients or general practitioners? A randomised clinical trial to improve quality in reproductive health care in Belgium

Eur J Contracept Reprod Health Care. 2010 Aug;15(4):280-9. doi: 10.3109/13625187.2010.492882.

Abstract

Background: Evidence-based clinical guidelines on contraceptive use were developed and distributed among all Flemish general practitioners (GPs) in Belgium.

Objectives: To evaluate the effectiveness of two strategies for implementing a guideline on oral contraceptives in order to enhance the quality of the first contraception consultation in general practice, by either empowering patients or by introducing a computer decision support system (CDSS).

Method: A random sample of 45 GPs was distributed among three study groups. One group was visited by an 'empowered patient', one group's electronic medical record was supplemented with a CDSS, and one group served as the control group. Simulated patients (SPs) assessed the performance of GPs in daily practice before and after the interventions, using a validated 48-point checklist.

Results: The baseline mean score of the 43 GPs was 26.16 (SD = 5.76). The SPs received sufficient information about correct pill usage, but not concerning factors associated with pill failure and drug interaction. After the intervention, the GPs' mean score was 26.39 (SD = 6.86). Only the intervention group with the 'empowered patient' scored significantly better (29.92 [SD = 7.11]). The computer group and control group scored lower (24.36 [SD = 6.60] and 24.82 [SD = 5.65], respectively).

Conclusion: Developing and distributing an evidence-based guideline did not change GPs' behaviour. However, empowering patients to participate more proactively significantly improved GPs' performance during a contraception consultation. A CDSS did not.

Publication types

  • Randomized Controlled Trial

MeSH terms

  • Adult
  • Attitude of Health Personnel
  • Attitude to Health
  • Belgium
  • Decision Support Systems, Clinical
  • Female
  • Health Plan Implementation
  • Humans
  • Male
  • Medical Records Systems, Computerized
  • Middle Aged
  • Patient Participation / psychology*
  • Physicians, Family / psychology*
  • Power, Psychological*
  • Practice Guidelines as Topic
  • Quality Assurance, Health Care*
  • Reproductive Health Services / standards*