Do not assume that no news is good news: test result management and communication in primary care

BMJ Qual Saf. 2015 Nov;24(11):664-6. doi: 10.1136/bmjqs-2015-004645. Epub 2015 Aug 18.

Authors

Janice L Kwan¹, Peter Cram¹

Affiliation

¹ Department of Medicine, Mount Sinai Hospital, Toronto, Ontario, Canada Department of Medicine, University of Toronto, Toronto, Ontario, Canada.

PMID: 26286472
DOI: 10.1136/bmjqs-2015-004645

No abstract available

Keywords: Laboratory medicine; Patient safety; Patient satisfaction.

Publication types

Editorial
Comment

MeSH terms

Communication*
Humans
Patient Satisfaction
Physician-Patient Relations
Primary Health Care*
Truth Disclosure