Twenty-four million people in the United States have limited English proficiency. They experience barriers to health care because of their inability to communicate effectively with providers. Hospitals are required to provide language services that reflect the needs of people in their communities, but these services are not available systematically.
Keywords: Hospitals; Limited English Proficiency; Organization and Delivery of Care; Quality Of Care; Special Populations.
Project HOPE—The People-to-People Health Foundation, Inc.