Year-End Clinic Handoffs: A National Survey of Academic Internal Medicine Programs

J Gen Intern Med. 2017 Jun;32(6):667-672. doi: 10.1007/s11606-017-4005-2. Epub 2017 Feb 14.

Abstract

Background: While there has been increasing emphasis and innovation nationwide in training residents in inpatient handoffs, very little is known about the practice and preparation for year-end clinic handoffs of residency outpatient continuity practices. Thus, the latter remains an identified, yet nationally unaddressed, patient safety concern.

Objectives: The 2014 annual Association of Program Directors in Internal Medicine (APDIM) survey included seven items for assessing the current year-end clinic handoff practices of internal medicine residency programs throughout the country.

Design: Nationwide survey.

Participants: All internal medicine program directors registered with APDIM.

Main measures: Descriptive statistics of programs and tools used to formulate a year-end handoff in the ambulatory setting, methods for evaluating the process, patient safety and quality measures incorporated within the process, and barriers to conducting year-end handoffs.

Key results: Of the 361 APDIM member programs, 214 (59%) completed the Transitions of Care Year-End Clinic Handoffs section of the survey. Only 34% of respondent programs reported having a year-end ambulatory handoff system, and 4% reported assessing residents for competency in this area. The top three barriers to developing a year-end handoff system were insufficient overlap between graduating and incoming residents, inability to schedule patients with new residents in advance, and time constraints for residents, attendings, and support staff.

Conclusions: Most internal medicine programs do not have a year-end clinic handoff system in place. Greater attention to clinic handoffs and resident assessment of this care transition is needed.

Keywords: continuity of care; handoff; patient safety; sign-out; transfer of care.

MeSH terms

  • Clinical Competence
  • Cross-Sectional Studies
  • Humans
  • Internal Medicine / education*
  • Internship and Residency / organization & administration*
  • Patient Handoff / standards*
  • Patient Safety / standards
  • Pilot Projects
  • Surveys and Questionnaires