Patient Engagement: The Quebec Path

Healthc Pap. 2016;16(2):78-83.

Abstract

The issue on "The Patient Experience in Ontario 2020: What is Possible?" taught us how Ontario is trying to shift to a consistent culture of patient engagement at all levels of its healthcare system, from clinical to organizational and political. In this commentary, the authors share some of the avenues that have been taken in Quebec to structure patient engagement in a comprehensive way within and across stakeholder and patient populations. The model selected in Quebec is based on partnership of care and services, which includes not only patient involvement, but also interprofessional collaboration among professionals (Pomey et al. 2015b, 2015c).

MeSH terms

  • Cooperative Behavior
  • Delivery of Health Care / organization & administration*
  • Humans
  • Interprofessional Relations
  • Organizational Culture
  • Patient Participation*
  • Professional-Patient Relations*
  • Quebec