Consulting Dr. Google: Quality of Online Resources About Tympanostomy Tube Placement

Laryngoscope. 2018 Feb;128(2):496-501. doi: 10.1002/lary.26824. Epub 2017 Aug 26.

Abstract

Objective: Tympanostomy tube (TT) placement is common in children; however, family-centeredness and utility of online information used for decision making and understanding is unknown. We evaluate the quality of leading Internet resources describing TT placement.

Study design: Cross-sectional descriptive design.

Methods: We performed a Google (Menlo Park, CA) search for terms related to TTs. We defined quality using scaled readability measures (Flesch Reading Ease and Flesch-Kincaid Grade-Level), understandability and actionability (Patient Education Materials Assessment Tool), shared decision-making centrality (Center for Medicare and Medicaid Services informed consent guidelines), and clinical practice guideline (CPG) compatibility. Three reviewers coded each measure. Fleiss κ interrater reliability analysis was performed.

Results: Ten most frequently encountered websites were analyzed. One of 10 met national health literacy standards (mean 10th-grade level reading, median 9th, range 6-15th). All sites were understandable (mean understandability 81.9%, range 73%-92%). Most had low actionability scores (7 of 10, median 47%, mean 44.6%, range 0-80). Shared decision-making centrality was high (mean 5, range 4-6), but most did not list alternative treatment options. Although CPG compatibility was high (mean 3.4, range 1-4), many websites contained inconsistent recommendations about tube duration, follow-up, and water precautions. There was inter-rater agreement for understandability scoring (κ = 0.20; P = 0.02).

Conclusion: Internet resources about TT placement vary in quality pertaining to health literacy, principles of shared decision making, and consistency with practice guidelines. With growing emphasis on patient-/family-centered engagement in healthcare decision making, standardization of content and improved usability of educational materials for common surgical procedures in children such as tympanostomy tube placement should be a public health priority.

Level of evidence: NA. Laryngoscope, 128:496-501, 2018.

Keywords: Internet; Patient Education Materials Evaluation Tool (PEMAT); Shared decision making; actionability; clinical practice guidelines; health literacy; patient education; patient education materials; quality improvement; readability; readability formula; tympanostomy tubes; understandability.

Publication types

  • Research Support, N.I.H., Extramural
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Child
  • Comprehension
  • Consumer Health Information / standards*
  • Health Literacy
  • Humans
  • Internet
  • Middle Ear Ventilation*
  • Patient Education as Topic / standards*
  • Reading
  • Search Engine*
  • Teaching Materials / standards*