Usability and Learnability of RxUniverse, an Enterprise-Wide App Prescribing Platform Used in an Academic Tertiary Care Hospital

AMIA Annu Symp Proc. 2018 Apr 16:2017:1225-1232. eCollection 2017.

Abstract

The objective of this study was to assess the usability of RxUniverse, a novel platform that enables health care providers to directly disseminate proven, evidence-based mobile health apps to patients. Among five pilot clinical sites, 40 physicians and front-line providers were trained on the RxUniverse platform. They were educated on the platform's functionality and instructed how to prescribe apps to their patients. The well-validated System Usability Score (SUS) was used to assess the usability of the platform. The adoption goal was set as 100 prescriptions of relevant apps within an 8-week pilot period. Within the pilot period, over 2000 apps were prescribed. Nineteen responses were received from the System Usability Score survey, and the platform received a usability score of 84.2, which is in the 96th percentile across all systems. The pilot study outcomes demonstrate the high adoption and usability of the RxUniverse platform.

MeSH terms

  • Health Personnel / education*
  • Humans
  • Inservice Training*
  • Learning
  • Medical Informatics / education*
  • Medical Staff, Hospital / education
  • Mobile Applications*
  • Outpatient Clinics, Hospital / organization & administration
  • Patient Education as Topic
  • Pilot Projects
  • Telemedicine*
  • Tertiary Care Centers / organization & administration