Comparative psychometric review of the Negative Acts Questionnaire-Revised in a unionized U.S. public sector workforce

Work. 2019;62(1):161-171. doi: 10.3233/WOR-182851.

Abstract

Background: Workplace violence is a global problem that includes actions collectively defined as bullying as perpetrated by a work colleague.

Purpose: Two distinct studies were conducted to assess the feasibility of using an abridged 6-item scale within the 21- item Negative Acts Questionnaire-Revised (NAQ-R) designed to assess workplace bullying.

Methods: The pilot study was a psychometric review of the 21-item NAQ-R, and the main study was conducted to determine the reliability and the validity of using a 6-item version. Cronbach's alpha assessed the internal consistency of the two versions of the NAQ-R. Validity was assessed using logistic regression with theoretically related constructs with a pilot study (n = 420) using the 21-item scale, followed by the main study (n = 11,874) using the 6-item version.

Results: Both the pilot study (21-item)and the main study (6-item) versions of the NAQ-R demonstrated high internal consistency (Cronbach's alpha 0.93-0.86, respectively). Similar to the 21-item, the 6-item version had a significant impact on the intent to remain on the job, being personally affected, and supported the protective role of the organizational climate against exposure to negative acts.

Conclusion: This study supports using the 6-item NAQ-R, which can reduce respondent burden and streamline data gathering and analysis.

Keywords: Bullying; measurement; negative acts questionnaire-revised; psychometrics; public sector.

Publication types

  • Review

MeSH terms

  • Adult
  • Bullying / psychology*
  • Female
  • Humans
  • Logistic Models
  • Male
  • Middle Aged
  • Pilot Projects
  • Psychometrics / instrumentation
  • Psychometrics / methods
  • Psychometrics / standards*
  • Public Sector / organization & administration
  • Reproducibility of Results
  • Surveys and Questionnaires
  • United States