What is curbside consultation for the nurse practitioner?

J Am Assoc Nurse Pract. 2019 Nov 13;33(1):29-37. doi: 10.1097/JXX.0000000000000322.

Abstract

Background: Curbside or informal consultations between clinicians regarding patient care occur frequently in clinical practice. Evaluation of curbside consultation (CC) among nurse practitioners (NPs) is limited.

Purpose: To develop an understanding of NP perceptions of the CC process.

Methodological orientation: A qualitative descriptive design was used to assess the context of CCs among NPs. Inductive content analysis was conducted, and Atlas.ti was used to organize the data.

Sample: Purposive sampling was used to recruit 20 NPs within primary care and specialty settings.

Conclusions: Themes describing CC included the description of the CC process, advantages and disadvantages, documentation, legal liability, unspoken rules, and patient-centered engagement. There was a lack of consensus on the boundaries of the CC definition including difficulty in distinguishing a CC from a formal consultation. Generally, the NP acknowledges limitations and views the CC favorably as a helpful tool for receiving practical feedback and expanding learning, collegiality, and collaboration.

Implications for practice: Findings provide insight regarding the common practice of CC in management of patients at the point of care, what it means to the NP, and a description of the breadth of the CC use. Given its potentially substantial impact on patient care, further assessment of the context of CC among NPs is obligatory.

MeSH terms

  • Adult
  • Aged
  • Female
  • Humans
  • Interviews as Topic / methods
  • Male
  • Middle Aged
  • Nurse Practitioners / trends*
  • Primary Health Care / methods*
  • Qualitative Research
  • Referral and Consultation / standards
  • Referral and Consultation / trends*