Automated referral to community paramedicine during 9-1-1 fall calls for resource activation

Carmen E Quatman; Jessica M Wiseman; Elizabeth Sheridan; Jeffrey M Caterino; Mark Weade; David Wisner; Christine Leyshon; Catherine Quatman-Yates

doi:10.1111/jgs.18011

Automated referral to community paramedicine during 9-1-1 fall calls for resource activation

J Am Geriatr Soc. 2022 Dec;70(12):3578-3584. doi: 10.1111/jgs.18011. Epub 2022 Aug 30.

Authors

Carmen E Quatman^{1

2}, Jessica M Wiseman^{1

2}, Elizabeth Sheridan^{1

2}, Jeffrey M Caterino³, Mark Weade⁴, David Wisner⁴, Christine Leyshon⁴, Catherine Quatman-Yates^{2

5

6

7}

Affiliations

¹ Division of Trauma, Department of Orthopaedics, The Ohio State University College of Medicine, Columbus, Ohio, USA.
² The Center for the Advancement of Team Science, Analytics, and Systems Thinking in Health Services and Implementation Science Research (CATALYST), College of Medicine, The Ohio State University, Columbus, Ohio, USA.
³ Department of Emergency Medicine, The Ohio State University College of Medicine, Columbus, Ohio, USA.
⁴ Upper Arlington Community Assistance, Referrals, and Education Services (UA CARES), Upper Arlington Fire Division, Upper Arlington, Ohio, USA.
⁵ Division of Physical Therapy, School of Health and Rehabilitation Sciences, The Ohio State University College of Medicine, Columbus, Ohio, USA.
⁶ Chronic Brain Injury Program, The Ohio State University, Columbus, Ohio, USA.
⁷ The Ohio State University Sports Medicine Research Institute, Columbus, Ohio, USA.

Abstract

Background: We sought to improve the referral process to a community paramedicine (CP) program following a 9-1-1 encounter.

Methods: An electronic health record (EHR) for CP records with the ability to link to emergency EHR was identified and implemented with a single-click referral to the CP program. Referrals were tracked for 15 months before and after implementation.

Results: Referral capacity increased from an average of 14.2 referrals per month to 44.9 referrals per month.

Conclusion: The results of this study suggest an EHR is a useful investment for CP programs and may be integral to efficient program operations.

Keywords: 9-1-1; electronic health record; paramedicine; referrals.

Publication types

Research Support, N.I.H., Extramural
Research Support, Non-U.S. Gov't

MeSH terms

Accidental Falls / prevention & control
Electronic Health Records
Emergency Medical Services*
Humans
Paramedicine
Referral and Consultation

Abstract

Publication types

MeSH terms

Grants and funding