A qualitative study of the perceptions and experiences of healthcare providers caring for critically ill patients during the first wave of the COVID-19 pandemic: A PsyCOVID-ICU substudy

PLoS One. 2022 Sep 9;17(9):e0274326. doi: 10.1371/journal.pone.0274326. eCollection 2022.

Abstract

Background: Intensive care unit (ICU) staff have faced unprecedented levels of stress, in the context of profound upheaval of their working environment due to the COVID-19 pandemic. We explored the perceptions of frontline ICU staff about the first wave of the COVID-19 pandemic, and how this experience impacted their personal and professional lives.

Methods: In a qualitative study as part of the PsyCOVID-ICU project, we conducted semi-structured interviews with a random sample of nurses and nurses' aides from 5 centres participating in the main PsyCOVID study. Interviews were recorded and fully transcribed, and analysed by thematic analysis.

Results: A total of 18 interviews were performed from 13 August to 6 October 2020; 13 were nurses, and 5 were nurses' aides. Thematic analysis revealed three major themes, namely: (1) Managing the home life; (2) Conditions in the workplace; and (3) the meaning of their profession.

Conclusion: In this qualitative study investigating the experiences and perceptions of healthcare workers caring for critically ill patients during the first COVID-19 wave in France, the participants reported that the crisis had profound repercussions on both their personal and professional lives. The main factors affecting the participants were a fear of contamination, and the re-organisation of working conditions, against a background of a media "infodemic".

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • COVID-19* / epidemiology
  • Critical Illness
  • Health Personnel
  • Humans
  • Intensive Care Units
  • Nurses*
  • Nursing Staff, Hospital*
  • Pandemics
  • Qualitative Research

Grants and funding

The PsyCOVID-ICU study was funded by a grant (PHRC-COVID 2020) from the Programme Hospitalier de Recherche Clinique National, funded by the French Ministry of Health, to the University Hospital of Dijon, France. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.