Implementing a School-Based Health Center Virtual Care Program: A Qualitative Exploration of the School Nurse Perspective

J Sch Health. 2024 Jul;94(7):631-637. doi: 10.1111/josh.13415. Epub 2023 Dec 26.

Abstract

Background: School-based health centers (SBHCs) have the capability to overcome youth barriers to care. Virtual care programs (VCP) facilitate connection between school nurse and off-site SBHC providers and can increase the reach of SBHCs. This project aimed to examine Denver Public School nurses' perspectives of a pilot VCP.

Methods: Thirteen semi-structured qualitative interviews were conducted and coded using an inductive approach to identify key themes.

Results: Four major themes emerged: (1) obtaining consent, finding space, and capacity are challenges and nurses have suggestions; (2) nurses enjoy feeling like a valued member of a health care team, and providing additional resources to students; (3) nurses perceive benefits in providing free, efficient, higher level of care; (4) adopting novel technology is a facilitator and challenge; limitations included space and privacy.

Conclusions: Key findings can be utilized to further inform practice.

Keywords: pediatrics; school nurse; school‐based health center; telehealth; virtual care.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Attitude of Health Personnel
  • Female
  • Humans
  • Interviews as Topic
  • Male
  • Qualitative Research*
  • School Health Services* / organization & administration
  • School Nursing*