Trends and geographic differences in social work telehealth utilization

Soc Work Health Care. 2024;63(4-5):399-413. doi: 10.1080/00981389.2024.2333747. Epub 2024 Mar 26.

Abstract

We plotted trends in social work telehealth use among Veterans in a U.S. national social work staffing program and examined the relationship between geographic factors (rurality and neighborhood disadvantage) and telehealth use (audio and video) using linear probability models. Social work telehealth use increased among Veterans during the COVID-19 pandemic. There were no geographic differences in telephone telehealth use. Video telehealth use was less common among Veterans in isolated rural areas and among Veterans in highly disadvantaged areas. Outreach efforts can address barriers that Veterans who live in rural and disadvantaged areas may experience in using video telehealth.

Keywords: Telemedicine; neighborhood characteristics; rural population.

MeSH terms

  • COVID-19* / epidemiology
  • Humans
  • Linear Models
  • Pandemics
  • Social Work
  • Telemedicine*