Impact of financial incentives introduced during the COVID-19 pandemic on nursing staff: a mixed-method protocol

BMJ Open. 2024 Oct 22;14(10):e078518. doi: 10.1136/bmjopen-2023-078518.

Abstract

Introduction: The COVID-19 pandemic has had a major impact on nursing staff, resulting in alarming turnover rates. As part of the Quebec (Canada) government's response to the pandemic, nurses have been offered exceptional financial incentives. Considering the cost of these measures, the current article presents the research protocol of a study aiming to explore the impact of financial incentives on full-time equivalent, and retention rates among the nursing staff in two healthcare settings in Quebec.

Methods and analysis: A sequential mixed design (QUANT→QUAL) will be used. The quantitative phase will involve a quantitative descriptive analysis and the qualitative phase will consist of a qualitative descriptive study. Administrative data (working hours, employment status and retention rate) will be analysed over a 4.5-year follow-up (from 1 January 2019 to 30 June 2023) to explore the impact of the financial incentives. Focus groups will explore nurses' views on financial incentives. The results will inform the development of future interventions to mitigate attrition problems among nurses and ultimately improve access to and the continuity of public health services.

Ethics and dissemination: The study has been approved by ethics committees of the participating healthcare settings (Comité d'éthique de la recherche sectorial en santé des populations et première ligne du CIUSSS de la Capitale-Nationale; Comité d'éthique de la recherche du CISSS de Chaudière-Appalaches). The results will be disseminated mainly in scientific publications and at academic conferences in addition to presentations tailored to various non-academic audiences.

Keywords: COVID-19; Decision Making; HEALTH SERVICES ADMINISTRATION & MANAGEMENT; Nurses; Public Hospitals.

MeSH terms

  • COVID-19* / epidemiology
  • Focus Groups
  • Humans
  • Motivation*
  • Nursing Staff / economics
  • Pandemics
  • Personnel Turnover
  • Qualitative Research
  • Quebec
  • Research Design
  • SARS-CoV-2*