Only One Quarter of Family Physicians Are Very Satisfied with Their Electronic Health Records Platform

J Am Board Fam Med. 2024 Jul-Aug;37(4):796-798. doi: 10.3122/jabfm.2024.240034R1.

Abstract

Two decades into the era of Electronic Health Records (EHRs), the promise of streamlining clinical care, reducing burden, and improving patient outcomes has yet to be realized. A cross-sectional family physician census conducted by the American Board of Family Medicine in 2022 and 2023 included self-reported physician EHR satisfaction. Of the nearly 10,000 responding family physicians, only one-in-four (26.2%) report being very satisfied and one-in-three (33.8%) were not satisfied. These low levels of satisfaction point to the need for greater transparency in the marketplace and pressure to increase user-centric EHR design.

Keywords: Cross-Sectional Studies; Documentation; Electronic Health Records; Family Medicine; Family Physicians; Information Technology; Medical Informatics; Physician Satisfaction.

MeSH terms

  • Adult
  • Attitude of Health Personnel
  • Cross-Sectional Studies
  • Electronic Health Records* / statistics & numerical data
  • Family Practice
  • Female
  • Humans
  • Male
  • Middle Aged
  • Physicians, Family* / statistics & numerical data
  • United States