A pilot study of a scalable training programme for coaches delivering webSTAIR

Eur J Psychotraumatol. 2024;15(1):2421614. doi: 10.1080/20008066.2024.2421614. Epub 2024 Nov 8.

Abstract

Background: Accessible, low-cost digital programmes are emerging as a means by which to address high rates of mental health problems. However, the development and assessment of scalable training programmes for effective use of digital interventions has lagged. This is particularly important, as coach-supported digital interventions provide benefits that substantially and consistently exceed those of programmes that are entirely self-guided.Objectives: This report describes the evaluation of a brief coach training programme consisting of a two-hour workshop and six 1-hour consultation sessions for delivery of webSTAIR, a 10-module transdiagnostic web-based programme for trauma-exposed populations.Method: The training was provided to 68 mental health counsellors at Veteran Health Administration Readjustment Counselling Services, who delivered the treatment to 99 veteran clients.Results: A total of 51% of the coaches completed the programme. Client outcomes were encouraging. Veterans enrolled in the programme demonstrated significant and clinically meaningful improvements in functioning (Cohen's d = 0.88), emotion regulation (Cohen's d = 0.97), posttraumatic stress disorder (PCL-5 Cohen's d = 0.61; ITQ Cohen's d = 0.60), and depression (Cohen's d = 0.53).Conclusions: The study contributes much needed information regarding evidence for the effectiveness of 'light-touch' training strategies. The data support the integration and testing of brief training programmes in the implementation and dissemination of evidence-based digital interventions. Strategies for improving training completion rates among busy providers and resource-burdened clinical services need to be considered.

Antecedentes: Están surgiendo programas digitales accesibles y de bajo costo como medio para abordar las altas tasas de problemas de salud mental. Sin embargo, el desarrollo y la evaluación de programas de formación escalables para el uso eficaz de intervenciones digitales se ha retrasado. Esto es especialmente importante, ya que las intervenciones digitales respaldadas por entrenadores (coaches) proporcionan beneficios que superan sustancialmente y de forma constante a los de los programas que son totalmente autoguiados.

Objetivos: Este informe describe la evaluación de un breve programa de formación de entrenadores (coaches) que consta de un taller de dos horas y seis sesiones de consulta de 1 hora para impartir el programa webSTAIR (por su sigla en inglés), un programa transdiagnóstico basado en la web de 10 módulos para poblaciones expuestas a traumas.

Método: La formación se impartió a 68 entrenadores (coaches) de salud mental de los Servicios de Consejería de Readaptación de la Administración de Salud para Veteranos, que impartieron el tratamiento a 99 clientes veteranos.

Resultados: Un total del 51% de los consejeros completaron el programa. Los resultados de los clientes fueron alentadores. Los veteranos inscritos en el programa demostraron mejoras significativas y clínicamente significativas en el funcionamiento (d de Cohen = 0.88), la regulación emocional (d de Cohen = 0.97), el trastorno de estrés postraumático (d de Cohen del PCL-5 = 0.61; d de Cohen del ITQ = 0.60) y la depresión (d de Cohen = 0.53).

Conclusiones: El estudio aporta información muy necesaria sobre la evidencia de la efectividad de las estrategias de formación de ‘toque ligero’. Los datos respaldan la integración y la prueba de los programas de formación breves en la implementación y difusión de las intervenciones digitales basadas en la evidencia. Es necesario considerar estrategias para mejorar las tasas de finalización de la formación entre los proveedores ocupados y los servicios clínicos con recursos limitados.

Keywords: Formación; Training; digital interventions; intervención digital; psychological trauma; transdiagnostic; transdiagnóstico; trauma psicológico; veteranos; veterans.

Plain language summary

A brief ‘light-touch’ coach training programme was found effective in the delivery of webSTAIR, a transdiagnostic digital intervention for trauma-exposed populations.The training programme was associated with large effects in improving functional impairment and emotion regulation and moderate effects for PTSD and depression.webSTAIR and other online programmes may serve as low intensity interventions in a stepped care approach reducing system and clinician burden.The incorporation of dedicated time for required adjunctive training activities (e.g. manual review) within clinical services may be needed to improve completion rates.

MeSH terms

  • Adult
  • Counseling / education
  • Counselors / education
  • Female
  • Humans
  • Male
  • Mentoring
  • Middle Aged
  • Pilot Projects
  • Stress Disorders, Post-Traumatic* / therapy
  • United States Department of Veterans Affairs
  • Veterans*

Grants and funding

This work was supported by the United States Department of Veterans Affairs Office of Rural Health.