Is organizational progress in the EFQM model related to employee satisfaction?
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Matthies-Baraibar C, et al. Among authors: martinez carazo c.
BMC Health Serv Res. 2014 Oct 24;14:468. doi: 10.1186/1472-6963-14-468.
BMC Health Serv Res. 2014.
PMID: 25341998
Free PMC article.