- Banking
- 1 min read
AI is changing banking, UBS executive says
UBS-GROUP-AI is changing banking, UBS executive says
ZURICH - UBS is seeing a shift in the way clients are interacting with their bankers powered by artificial intelligence, the head of the Swiss bank's domestic business Sabine Keller-Busse said on Tuesday.
She likened the shift to the way in which patients go to the doctor's with a picture of their ailment in mind, with clients using AI to come up with ideas they are then proposing to the bank.
The Swiss bank has been weaving artificial intelligence into the services and products it offers its clients, going live last year with a pilot for instant credit geared towards small and mid-size companies which often have an urgent need for liquidity.
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"It's just the beginning of what we will see," Keller-Busse said.
(Reporting by Noele Illien; Editing by Jan Harvey)