Stephanie Barnes

In our rapidly evolving technological landscape, Artificial Intelligence (AI) has become an indispensable tool in managing and processing vast amounts of information. However, as AI takes centre stage, it is essential to remember the critical role humans play in creating and leveraging knowledge effectively. Enter Radical Knowledge Management, a ground-breaking approach that recognizes the symbiotic relationship between humans and AI, allowing us to harness the true power of… Mehr anzeigen

In our rapidly evolving technological landscape, Artificial Intelligence (AI) has become an indispensable tool in managing and processing vast amounts of information. However, as AI takes centre stage, it is essential to remember the critical role humans play in creating and leveraging knowledge effectively. Enter Radical Knowledge Management, a ground-breaking approach that recognizes the symbiotic relationship between humans and AI, allowing us to harness the true power of both.

Radical KM makes space to reflect, iterate, experiment, discover new connections by using creativity, specifically Arts-based Interventions (ABIs) in KM processes and activities. It activates the sustainability mindset behaviours making our organisations and decisions more sustainable because they recognise the big picture and the interconnectedness of all things. Weniger anzeigen

This article is a compilation of some of the most common questions I get asked about Radical KM and their answers. Hopefully leading to a more practical understanding of what Radical KM is and how to do it.

Creativity has an important role to play in knowledge management in the 21st century, and helping organizations and people cope with the VUCA (volatile, uncertain, complex, ambiguous) world we live in, Radical Knowledge Management (Radical KM) meets that need. This article uses the ISO Knowledge Management Systems—Requirements Standard 30401 (2018) as a framework for explaining how Radical KM and creativity are already a part of knowledge management, but has been unacknowledged until now… Mehr anzeigen

Creativity has an important role to play in knowledge management in the 21st century, and helping organizations and people cope with the VUCA (volatile, uncertain, complex, ambiguous) world we live in, Radical Knowledge Management (Radical KM) meets that need. This article uses the ISO Knowledge Management Systems—Requirements Standard 30401 (2018) as a framework for explaining how Radical KM and creativity are already a part of knowledge management, but has been unacknowledged until now. Additionally, the paper provides a process for determining when, in a KM process or activity, creativity can be applied and provides factors used in determining what the creative intervention looks like. Weniger anzeigen

This paper introduces the concept of Radical Knowledge Management (Radical KM) and explains why taking this approach to knowledge within our organisations is necessary. Radical Knowledge Management helps us adapt to constant change and the chaos of the world we live and work in by making us as individuals and our organisations more sustainable. The paper also outlines a case study of an organisation that implemented these ideas and provides an approach for how an organisation can implement it… Mehr anzeigen

This paper introduces the concept of Radical Knowledge Management (Radical KM) and explains why taking this approach to knowledge within our organisations is necessary. Radical Knowledge Management helps us adapt to constant change and the chaos of the world we live and work in by making us as individuals and our organisations more sustainable. The paper also outlines a case study of an organisation that implemented these ideas and provides an approach for how an organisation can implement it for themselves. Weniger anzeigen

This study weaves together research that has been published over the last 20 years and creates a narrative about how we can change our organisations so that they are fit-for-purpose in the 21st century. Using knowledge management as the starting point, the question “How do we move forward in a sustainable, holistic way to create organisations that are healthy and balanced among social, environmental, and financial performance (triple bottom line)?” needs to be answered. This brand new form of… Mehr anzeigen

This study weaves together research that has been published over the last 20 years and creates a narrative about how we can change our organisations so that they are fit-for-purpose in the 21st century. Using knowledge management as the starting point, the question “How do we move forward in a sustainable, holistic way to create organisations that are healthy and balanced among social, environmental, and financial performance (triple bottom line)?” needs to be answered. This brand new form of knowledge management is called radical knowledge management (radical KM). Weniger anzeigen

The value of knowledge management in the 21st century comes from learning, not from the databases and the documents of the 20th century, but from the experience of learning. It is necessary for knowledge management take a more active role and to ask: what are the desired behaviours and is there a group of people who consistently exhibit many of them that we can learn from? How do we focus less on databases and documents and more on continuous learning and adaptability?

Purpose
Knowledge management really does make a difference; it is not just an academic idea. There are lots of case studies and examples of knowledge management activities having a significant impact on the results of an organization, and some examples will be cited in the body of the paper. However, Knoco’s Bird Island serious game is one of the quickest, easiest, and most enjoyable ways to make the point. The paper aims to discuss these issues.

Design/methodology/approach
This… Mehr anzeigen

Purpose
Knowledge management really does make a difference; it is not just an academic idea. There are lots of case studies and examples of knowledge management activities having a significant impact on the results of an organization, and some examples will be cited in the body of the paper. However, Knoco’s Bird Island serious game is one of the quickest, easiest, and most enjoyable ways to make the point. The paper aims to discuss these issues.

Design/methodology/approach
This paper will review how Knoco’s Bird Island serious game is played. It will also discuss the results of over the almost 20 years that it has been played: what participants have experienced, what has been learned, and most importantly, the data that have been collected that help prove that sharing knowledge is a very powerful thing to do.

Findings
By using three different KM processes (after action reviews, peer assists, and best practice sharing) results of the activity go from abysmal to unbelievable, increasing by an average of 258 per cent, all because of reflecting, sharing, and learning. Even if participants want to continue to be sceptical of the results that making better use of their organization’s knowledge can have and they think they can only attain a fraction of this, 10 per cent of the demonstrated result is still almost 26 per cent. Isn’t that worth at least giving it a try?

Originality/value
Knoco has been running their serious game for almost two decades and have the data to prove it. Weniger anzeigen

"Undoubtedly one of the best books available for anyone undertaking to do something interesting and useful with knowledge in their organization." —Larry Prusak, KM guru and author

When a firm’s Knowledge Management program isn't aligned with organizational strategy, its success can be no more than a happy accident—if it succeeds at all.

In this practical, step-by-step guide to crafting an effective Knowledge Management strategy, Stephanie Barnes and I prepare Knowledge Management… Mehr anzeigen

"Undoubtedly one of the best books available for anyone undertaking to do something interesting and useful with knowledge in their organization." —Larry Prusak, KM guru and author

When a firm’s Knowledge Management program isn't aligned with organizational strategy, its success can be no more than a happy accident—if it succeeds at all.

In this practical, step-by-step guide to crafting an effective Knowledge Management strategy, Stephanie Barnes and I prepare Knowledge Management professionals to:
Connect KM strategy to business strategy
Identify the business drivers KM will support
Survey your strategic knowledge areas
Define your program scope and vision
Obtain stakeholder input and buy-in
Select pilots that kick-start successful rollouts
Apply change management principles
Build a sound KM framework
Manage content and technology
Assemble and lead effective KM teams

Whether you are looking to reinvigorate your current Knowledge Management program or build an effective program from the ground up, Designing a Successful KM Strategy is the comprehensive, no-nonsense guide that will help you get it right.

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Do you feel pressure to measure the ROI of your KM initiatives? If so, you're not alone. Demonstrating the true return on KM is a difficult task for many KM practitioners, but it is vital if you want to gain the buy-in and support needed to ensure your projects succeed. Ark Group's practical guide on Measuring the ROI of Knowledge Management brings together the advice of leading KM consultants, along with real-world case studies and examples of what your peers are doing in order to help you… Mehr anzeigen

Do you feel pressure to measure the ROI of your KM initiatives? If so, you're not alone. Demonstrating the true return on KM is a difficult task for many KM practitioners, but it is vital if you want to gain the buy-in and support needed to ensure your projects succeed. Ark Group's practical guide on Measuring the ROI of Knowledge Management brings together the advice of leading KM consultants, along with real-world case studies and examples of what your peers are doing in order to help you meet this challenge. Weniger anzeigen

In a tighter economy, organisations closely scrutinise all costs and initiatives to ensure money is being well spent. Knowledge Management (KM) may well come under the microscope, especially where expensive technology has been bought but no real return on investment is being seen.

Written by Stephanie Barnes, Aligning People, Process and Technology in KM provides a complete toolkit and roadmap to ensure that these critical elements are aligned from beginning to end, ensuring the success… Mehr anzeigen

In a tighter economy, organisations closely scrutinise all costs and initiatives to ensure money is being well spent. Knowledge Management (KM) may well come under the microscope, especially where expensive technology has been bought but no real return on investment is being seen.

Written by Stephanie Barnes, Aligning People, Process and Technology in KM provides a complete toolkit and roadmap to ensure that these critical elements are aligned from beginning to end, ensuring the success of your KM initiatives.

Key topics covered include:

Integrating people, process and technology for successful KM;
Recent trends in KM and KM technology;
The key benefits of specific types of KM technology – business intelligence, CRM systems, incident management software, learning management, expertise location, content management, document and records management, search technology, portal technologies, workflow technologies, social networking and blogging software, and collaboration;
The key risks associated with knowledge management;
Aligning KM with organisational processes and business objectives;
A knowledge management roadmap - the eight phases of the knowledge management program process;
Key requirements for KM success and ROI;
How to prepare a change management plan for effective implementation of new KM projects; and
Establishing KM Governance. Weniger anzeigen