🎊 IT’S A WRAP! Last week was nothing short of inspiring as we had the privilege to witness a diverse range of outstanding leaders and organisations within the financial services sector being recognised for their dedication in their implementation of the Consumer Duty. Adapting to “game changing” regulations is never a straightforward task. Our primary objective in executing this initiative is to spotlight organisations that have diligently embedded the Consumer Duty within the year since its implementation. As our founder & CEO Tatiana Botskina has mentioned, the stories of tonight’s winners illustrate the opportunities that the Consumer Duty brings: a chance to set new standards, foster trust between consumers, and build a better future where every consumer (including the most vulnerable) are valued and protected. At Deriskly, we believe that responsible practices and consumer-centric approaches are key to growth. We are dedicated to helping organisations follow the rules and put consumer interests first. It is through collaboration that we can achieve a future where every consumer feels valued and safe. We hope that through this initiative, we could inspire excellence and innovation in all aspects of the Consumer Duty – driving positive change towards a more consumer centric financial services industry for the years to come. 🏆 Here are your winners! Consumer Duty Leadership in Consumer Finance: Cardiff & Vale Credit Union , Caroline Richardson, Llinos Jonathan BA ( Hons), FCIM, CMktr, Consumer Duty Leadership in Consumer Investments: The Wisdom Council in support of Rathbones Group Plc and M&G plc. Sarah Horgan, Martha Webb, David Blackburn Olubunmi Stuber Consumer Duty Leadership in Retail Banking: Newbury Building Society. Chris Adlard Consumer Duty Leadership by a Fintech: Monzo Bank, David Whittaker, Amanda O., Karon Chohan, Jessica Taylor Consumer Duty Leadership in Insurance: Hiscox, Doug Stewart, Melanie Barnard, Stuart Logan Dip CII Consumer Duty Leadership in Use of Technology: ABCUL AND PERFORMANCE METRICS LTD 1872 Culture, Fergal Brehony Consumer Duty Champion of the Year: Cheryl Pidler, Hinckley & Rugby Building Society Consumer Duty Leadership in Addressing Vulnerable Customers' Needs: Personal Group, Mike Laird, Hywel Phillips. Lastly, we would like to thank all applicants, shortlisters, and winners for their demonstrated commitment!
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