You're facing unexpected scope changes in a program. How do you maintain stakeholder trust and confidence?

Here's how to navigate unexpected scope changes and keep stakeholders on board: 1. Proactive Communication: Inform stakeholders promptly and clearly about the change, its impact, and the rationale behind it. 2. Transparency & Collaboration: Explain options and involve stakeholders in discussions on how to manage the change. 3. Prioritize & Re-baseline: Reassess program priorities and adjust timelines/resources if needed. Agree on a revised baseline everyone understands. 4. Manage Expectations: Be realistic about the impact on deliverables and communicate potential delays or adjustments. 5. Focus on Value: Reiterate the program's value proposition and how the change ultimately benefits the overall goals.

Team must embrace uncertainty! Exploring the upside of uncertainty is a great way to find newer heights. The situation should be normalised first through effective communication and with absolute transparency. Normalcy will keep the team aligned and engaged even if the goals need readjustments.

Scope creep got you down? Maintain stakeholder trust: 1. Transparency is Key: Clearly communicate the changes, their impact, and potential solutions. Be upfront and honest. 2. Quantify the Impact: Assess the impact on budget, timeline, and resources. Present data-driven options for moving forward. 3. Collaboration is Crucial: Involve stakeholders in the decision-making process. Address concerns and collaboratively determine the best course of action. 4. Manage Expectations: Set realistic expectations for revised timelines and deliverables. Proactively communicate updates to avoid surprises. 5. Focus on Value: Explain how the revised scope aligns with overall program goals and delivers value to stakeholders.

I say it in every post. Communication is key to success. • Share regular updates on the program's progress and changes. • Ensure stakeholders have access to accurate and timely information.

When facing unexpected scope changes in a program, maintaining stakeholder trust requires transparent communication and strategic management. Communicate the changes promptly and clearly, explaining the reasons and potential impacts. Provide revised timelines and plans, demonstrating how you will address the changes while minimizing disruptions. Engage stakeholders in the decision-making process, seeking their input and addressing their concerns. Highlight the benefits of the changes and how they align with overall program goals. Regularly update stakeholders on progress and adjustments. By fostering transparency and collaboration, you can maintain trust and confidence despite scope changes. #StakeholderManagement #TrustBuilding

Involve stakeholders in the process to ensure their needs are addressed. Seek their input and feedback to build trust and confidence. Share regular updates on the program's progress and changes. Ensure stakeholders have access to accurate and timely information. One size does not fits all

Before adjusting your plans, I suggest reviewing any scope changes with the core leadership team or sponsor to ensure alignment. According to the program objectives, determine what aspects are flexible and what are fixed in terms of time and cost. Adjust the plans accordingly. Ensure that both client business and IT leaders are involved in the revised plans; it's best to co-create with them. By involving them in the process, you naturally gain their confidence and trust effortlessly.

When project plans change, keeping stakeholders on the same page is key. Be honest about what can be accomplished within the new boundaries, and set achievable goals along the way. By aligning expectations with the revised scope, you minimize disappointment and maintain stakeholder support, even when the program takes an unexpected turn.

Anticipate risks. What could go wrong? How will you handle it? Mitigate, transfer, or accept risks. And don’t forget the contingency plans! Did you document it adequately ? The manger had a conflicting meeting during risk call so should we park it of next week or better to seek another time and discuss it now. Programs evolve .We need to ready to adjust the plan as circumstances change.

Continuous improvement (CI) is essential in today's VUCA (Volatile, Uncertain, Complex, Ambiguous) world. Focus on the right skills that are relevant to your program and client. Maintain skills proficiency levels and aim to grow according to program needs. Share the plan with the client and gather their input. Periodically review CI progress with the client; this helps strengthen trust.

If scope changes keep occurring, consider transitioning to Agile ways of working. In Agile, iterative and incremental delivery in short cycles with regular reviews and retrospectives can help continuously engage the client and ensure everyone works as one team.

To maintain stakeholder trust amid unexpected scope changes, leverage the "golden triangle" of scope, time, and cost. Communicate transparently, explaining the changes and their impact. Reassess and prioritize new requirements, document changes, and adjust timelines. Evaluate the financial impact and secure additional funding if needed. Implement cost control measures. Set new milestones and keep stakeholders updated regularly. Demonstrate flexibility and find a balanced approach to maintain project quality.

Lead by Example. Don't try to be Top Gun Maverick though :) Show confidence and positivity in your communication and actions. Encourage your team to do the same, promoting a culture of transparency and trust.