anyone trying to navigate your IVR = #GetFlipped #Flip #VoiceAI
Flip
Software Development
New York, New York 4,677 followers
Low effort, high impact Voice automation for retail eCommerce, and transportation brands.
About us
Flip CX is a software company that offers an Alexa-like voice AI experience for businesses to optimize their phone channel for better customer service. Flip CX is backed by Amazon Alexa, Ada, Simon, Attentive, Scop Venture Capital, Bullpen, and Forum Ventures.
- Website
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https://flipcx.com/
External link for Flip
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- New York, New York
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Automation, Voice, Conversational AI, SaaS, Customer Service, Machine Learning, Contact Center, eCommerce, Transportation, NEMT, Taxi, Retail, IVR, Voice Technology, Voice Automation, Generative AI, Voice AI, Customer Service, and Customer Experience
Products
Locations
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Primary
228 Park Ave S
Unit 93184
New York, New York 10003, US
Employees at Flip
Updates
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Heading into the holiday like... #AlmostThere #HappyFourth #FlipYeah
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Heading to the Global Taxi Summit on July 9th? Hey, us too! And, we can’t Flippin’ wait to see you 😎 Be sure to swing by stand #7 to say hello 👋 Kelly McFall Levi Towell Richard Dale Will van der Linde Sam Krut Brian Schiff Tommy Allen Dotted #GlobalTaxiSummit #Dotted #Transportation #Taxi #Automation #VoiceAI #FlipYeah
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Wanna' know a great way to start the new quarter? A good breakfast 😋 For all you lovely folks in eComm, we’re co-hosting a free networking breakfast at the iconic Russ & Daughters Cafe in NYC, and we’d love to see you there! DAY: Wednesday, July 10th TIME: 7:30am to 10am (open house) Good food, fantastic people, AND free transportation to the Lead Summit (for those who are attending)... Why the Flip not? Join us! Link to RSVP in the comments 👇 parcelLab Kustomer Pipe17 ReturnBear Larry T. Brian Schiff Shawn Li Timothy Morse Ian Leslie Trish Brandon Robert Domagala Connor McKeown Alfredo Zamora Kristina Keene #eCommerce #Retail #BreakfastEvent #LeadSummit #ParcelLab #Kustomer #Pipe17 #ReturnBear #Flip #FlipYeah
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Flip reposted this
Thanks to BARK, I got an Ancestry DNA kit for Goose when I signed him up for Barkbox. The results arrived this week and they left me shocked and circling my tail. My little mystery meat nugget is… not at all what I expected him to be. So we’re going to play a fun little game today - put your guesses in the comments and whoever is the closest (or the most creative), I will gift a Barkbox to. Flip Fam, don’t give it away. Jessica-Rose Garcia, Caroline Dapelo, Nancy Gurd, Kristen Hanna, Courtney Anderson, Sandy Sloan, Breanna Moreno, Amy McDonnell, Trish Brandon
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Rise ‘n shine, eComm friends 🌤 It’s breakfast time! If you're heading to the Grow Event or Lead Summit, or plan to be in New York City on July 10th, join us for an exclusive networking breakfast at the iconic Russ & Daughters Cafe! Flip, parcelLab, Kustomer, Pipe17, and ReturnBear have reserved the entire cafe to let you mix & mingle with fellow industry folks... And, word on the street is that some of Flip’s fav brands—True Classic, HexClad Cookware, Brooklinen, TravisMathew, and more—will be there. We’ll even provide transportation post-breakfast for those attending the Lead Summit. Now, that’s a Flippin’ fantastic way to start a day 😎 Snag your spot! 👇 Link to RSVP in the comments. Brian Schiff Shawn Li Timothy Morse Ian Leslie Trish Brandon Robert Domagala Connor McKeown Alfredo Zamora Kristina Keene Larry T. #eCommerce #Retail #LeadSummit #ParcelLab #Kustomer #Pipe17 #ReturnBear #Flip #FlipYeah
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Uh oh, your caller's missing an item from their order? Let Flip quickly resolve those calls via MMS 🤸♀️ It’s the latest Flip update designed to make life easier for ALL involved… Because, why the Flip not? 😎 Head to flip cx dot com / product-releases to get all the juicy details + see our own Kristina Keene walk you through the super easy set up. #ProductRelease #eCommerce #Retail #Phone #VoiceAI #Automation #CustomerExperience #FlipYeah
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We loved Flippin’ Niagara at RevUp 2024 last week! And were thrilled to catch up with Flip transportation partner Tarek Mallah, Global Head of Channel Development at Curb Mobility👇 Huge thanks to The Transportation Alliance for giving us such a lovely opportunity to connect with the best in the biz! 🙏 Brian Schiff Levi Towell Summer Naomi Interior Sam Krut Kelly McFall Richard Dale Will van der Linde Abena Bonso-Bruce #TTA #RevUp2024 #CurbMobility #Transportation #Automation #VoiceAI #Flip #FlipYeah
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Considering Flipping your fleet? In the wise words of Cab9’s James Deville, “Just do it.” 😎 Check out what James has to say about working with Flip👇 Then, let us know what questions you have. Let’s get you automating! 🚀 Kelly McFall Levi Towell Richard Dale Will van der Linde Summer Naomi Interior #Cab9 #Partner #Transportation #Taxi #Automation #VoiceAI #FlipYeah