Writer

Chief Market Officer Anna Griffin of Commvault joins us to discuss the company’s evolved usage of generative AI, their successful deployment of a custom chat app powered by Writer Knowledge Graph, and how it now takes her team 20 minutes to do work that used to take 8–12 hours. Learn more about how Commvault has found success with generative AI here: https://hubs.ly/Q02GDCbp0 #GenerativeAI #Cybersecurity

Last week a major tech company became the first significant employer to mention generative AI-fueled restructuring in their layoffs announcement. But they definitely will not be the last. We're laying off 1,800 people but will hire another 1,800 better suited to an AI-first future, the company essentially said. I think there's a SLEW of enterprise executives who'd love to accelerate the pace of internal AI innovation and employee productivity and wish they could do the same thing, and this is only the beginning of such restructuring announcements. But I'd like to propose an idea to these execs before they headline a layoff like this to be about doubling down on generative AI — ***Let everyone re-interview and re-structure their roles with AI before deciding to do a layoff.*** Make it a Manhattan Project, be deliberate about it, paint a vision of what your company becomes when everyone has successfully done it. Give people the tools and resources to make it happen (and actual DEDICATED TIME to learn and adapt their roles). And only THEN decide who and how you should restructure your workforce. It's not like the market is awash with knowledge workers highly skilled with how to use AI to get to 200% productivity. Yes, the skills that companies need in their employees is changing FAST. Yes, you need employees who can use AI to do their jobs. But what does that actually mean? Companies need creative systems thinkers, employees who can code up their own tools, employees who can do the work of 2-3 people in the pre-AI era. Employees who can conceive of new experiences for their customers that provide greater service at lower cost, fueled by AI. Employees who understand the weaknesses of the current generation of AI tools and can still work around them. Execs are going to start forcing the issue top-down if they don't start seeing the employees of the future show up. But they have a big role to play in building those employees. And it's going to be easier to do it from the inside. I'd hazard to guess that some of the people who got laid off last week would make for excellent AI-first employees for that second cohort that the company is going to go out and hire. People need to be given the chance, the time, and the tools.

This week, AI providers like AWS and Writer new tools for their separate platforms to make enterprise-grade generative AI applications easier to make and hopefully more accurate. On Wednesday, I attended Amazon’s AWS Summit NY, where Amazon Web Services (AWS) debuted several tools including contextual grounding checks along with a new Guardrails API to evaluate inputs and outputs for various AI models. Meanwhile, Writer is taking a graph-based RAG approach to analyze up to 10 million words for chat apps while also making its AI models more explainable. For yesterday’s Digiday story, I spoke with Diya Wynn about the AWS updates and with Deanna Dong about Writer's updates. https://lnkd.in/eJNFavTg #AWS #WriterAI #GenerativeAI #AI #Enterprise #LLMs

Anna Griffin is the Chief Market Officer of Commvault, a leading data protection and data management software company. Anna joins us in our latest customer spotlight to discuss how the team at Commvault are using Writer to accelerate productivity and creativity, advance sales enablement, and facilitate knowledge sharing with their own chat experience, Ask Commvault Cloud. Here are some of the key themes from our conversation: - Generative AI is a key asset to cross-functional enablement “Sales reps are thrilled to have a tool that helps them increase their efficiency and improve their ability to speak to the competitive differentiation and unique proof points of our product.” - Rethink your AI strategy to maximize value “With AI, you can quickly get yourself 70% better than where you were, and then take the other 30% to ask, ‘What can I add that makes it more valuable?’” - Make use case generation a team sport “Once you identify what your problem is, solutions will just start popping up. Make it a team sport. This is the problem we’re trying to solve — how could we use generative AI to solve it? You’ll be surprised at the excitement and innovation that comes from teams.” Read or listen to the full story here: https://hubs.ly/Q02Gp8ZW0

Generative AI has the potential to reshape entire industries, thanks to its accessibility and capacity to integrate across diverse functions. At Writer, we're on a mission to make it easier for businesses to evaluate and deploy enterprise-grade generative AI technology. We’re also on a mission to empower people to take control of their own digital transformation from end-to-end. If you can articulate the challenge, you can build the solution! Ally CIO Sathish M. expands on how generative AI is reinventing business structures in our webinar “Generative AI for all: The importance of democratizing AI app development in the enterprise.” Watch the webinar on-demand: https://hubs.ly/Q02GhWXv0 #AIForAll #AppDeployment #Webinar

Chief Market Officer Anna Griffin of Commvault, a leading cybersecurity organization, joins us to discuss Ask Commvault Cloud, a custom chat app powered by Writer Knowledge Graph that allows go-to-market teams to self-serve enablement by giving them easy access to resources on competitor differentiation, persona-specific content, and product capabilities. Writer Knowledge Graph is powered by retrieval-augmented generation (RAG), which is a natural language processing approach that combines information retrieval with text generation, enhancing the quality and accuracy of AI-generated content. “I’ve heard RAG is complex and requires months of dedicated engineering, and even then you don’t get the level of accuracy and quality you expect. But with Writer Knowledge Graph, I was pleasantly surprised. For Ask Commvault Cloud, folks on my non-technical team, along with the support of the Writer account team, got a powerful, highly customized chat app deployed in just weeks.” - Anna Griffin Learn more about how Commvault enables their GTM teams with a custom RAG solution in our latest spotlight: https://hubs.ly/Q02GdzNj0 #GenerativeAI #CyberSecurity #AIApp #ChatApp

Yesterday, Writer CEO & Co-founder May Habib joined Matt Marshall and the VentureBeat team on stage at their signature AI event, VentureBeat Transform, to share how graph-based RAG is transforming enteprise AI. During her lightning talk, she surprised the audience with a live demo of some of the powerful new upgrades to our full-stack platform. Writer just became the first in the industry to release built-in RAG for our chat apps, enabling enterprise organizations to easily analyze up to 10M words of input with unmatched accuracy. Furthering our commitment to transparency, we also rolled out “explainable AI” – a first-of-its-kind feature that shows the thought process of how our generative AI technology arrives at responses in real-time. VentureBeat reporter Michael Nuñez called the new product enhancements “mind blowing,” writing that, “This broad rollout marks a significant leap forward in making sophisticated AI technology more accessible and effective for businesses of all sizes.” Read the full story on Writer’s latest chat app upgrades here: https://hubs.ly/Q02G4yrH0

🌟 Exciting product updates from Writer! 🌟 We’re thrilled to announce a set of significant upgrades to deliver a smoother, smarter chat app experience. At Writer, we’re always looking for ways to set the standard in enterprise AI. Today’s launch gives you powerful ways to transform work with greater accuracy, transparency, and user-friendly features. 🚀 What’s new? - Enhanced input capabilities: Our chat apps now support inputs of up to 10 million words with built-in RAG — imagine the depth of analysis and content generation you can achieve! - Advanced explainability with thought process: We’re boosting transparency by showing the steps Writer takes to formulate responses, providing you with insights into how answers are derived. - Customized user experiences with new modes: Tailor your interactions with our chat apps using General, Document, or Knowledge Graph modes, each designed to optimize your specific tasks. - Additional features: voice rewrites, custom instructions, and dictation to make chat apps even more customizable and easy to use These new features are available beginning today in Ask Writer, our prebuilt chat app available to all customers, and in custom chat apps. 🔗 Learn more about how these features can transform your work: https://hubs.ly/Q02FWCK80 #RAG #GenerativeAI #EnterpriseTransformation

“With Writer AI Studio, business users can use no-code tools to spin up new apps, while engineers can use Writer Framework to build sophisticated UIs and embed apps in our system.” Learn more about how Adore Me has used Writer to boost productivity and empower team members to create their own AI apps here: https://hubs.ly/Q02FCG9v0 #GenerativeAI #Retail #Ecommerce

As companies in regulated industries like financial services work to maintain core systems while driving innovation, generative AI is helping to accelerate the delivery of new capabilities and drive business outcomes. Hear Sathish M., CIO of Ally, guide business leaders on investing in and adapting to generative AI technology while overcoming the constraints traditionally associated with regulated industries. Watch the full webinar on-demand here! https://hubs.ly/Q02FsT2J0 #FinancialServices #AppDeployment #Webinar