India payment regulations

Last updated: 5 months ago

Reserve Bank of India has imposed regulations to increase payment transparency for consumers in India. Beginning October 1, 2021, all LinkedIn customers from India with recurring payments must re-verify their payment method via two-factor authentication with their banks. This includes: 

  • Premium subscriptions - Learning, Career, Business, Sales Navigator, and Recruiter Lite 
  • Job posts (does not include job slots)
  • Ads 
  • InMails 
  • Enterprise contracts with credit or debit card payment method. Contracts include Talent Solutions, Sales Navigator, and Learning  

New users will be required to submit a one-time password code to ensure you have an e-mandate created. Existing users will need to re-verify your payment method to have an e-mandate created. 

For each recurring payment, you’ll be notified by your bank at least 24 hours prior to being charged, with the option to cancel or continue subscribing to the product. If the charge is less than 15,000 INR, then no additional action is required.  

For charges greater than 15,000 INR, you'll be required to give consent to banks before LinkedIn can charge your payment method.  

Banks won’t process transactions without consent from customers and can result in a disruption of services. Consult your bank for details on how to give consent to charge your payment method as this process is not handled via LinkedIn. 

Important to know

It may take at least 48 hours from the time you receive the notification for your payment to process. During these 48 hours, do not attempt to edit your payment method or add a new payment method as this will cause the current payment to fail.

A limited number of cards issued by banks support the new RBI e-mandate payment process. For those cards issued by banks that don't support the process, recurring payments may be declined. 

Below is a chart of banks and cards supporting transactions through the new RBI e-mandate process.  If your payment has been declined, you can add a new payment method from the list of accepted cards/banks. 

We'll continue updating this list as more issuers begin supporting the e-mandate process.

Bank Name Financial Company
Visa Mastercard Diners
Credit Card Debit Card Credit Card Debit Card Credit Card Debit Card
AU Small Finance Bank Yes  No No No No No
Axis Bank Yes Yes Yes Yes No No
Bank of Baroda Yes Yes Yes Yes No No
Bank of India Yes Yes Yes Yes No No
Canara Bank Yes Yes Yes Yes No No
Citibank Yes No Yes Yes No No
Federal Bank Yes No Yes No No No
HDFC Bank Yes Yes Yes Yes Yes No
ICICI Bank Yes Yes Yes Yes No No
IDBI Bank Yes No Yes No No No
IDFC Bank Yes No No No No No
Indusind Bank Yes Yes Yes Yes No No
Kotak Mahindra Bank Yes Yes No No No No
RBL Bank Yes Yes Yes Yes No No
SBI Card Yes No Yes No No No
SBM Bank Yes Yes Yes Yes No No
Standard Chartered Bank Yes Yes Yes No No No
State Bank of India Yes Yes No Yes No No
Union Bank of India Yes Yes  No Yes No No
Yes Bank Yes  No Yes No No No
All Other Issuers No No No No No No

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