Jeff S.

Jeff S.

Scottsdale, Arizona, United States
10K followers 500+ connections

About

I’m building an amazing squad to tackle the hardest challenges and transform customer…

Activity

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Experience

  • MO Graphic

    MO

    Scottsdale, Arizona, United States

  • -

    Scottsdale, Arizona, United States

  • -

    Phoenix, Arizona, United States

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    Greater Los Angeles Area

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    Los Angeles, California

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    Greater Seattle Area

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    Cincinnati Area

Education

Licenses & Certifications

Volunteer Experience

  • Team Rubicon Graphic

    Pro Bono Consultant

    Team Rubicon

    - 1 year 10 months

    Disaster and Humanitarian Relief

    Guest facilitating and leading a unique opportunity to advise 36 MBA students from USC Marshall on a semester long journey to deliver on strategic priorities for Team Rubicon's executive leadership team. Facilitate Human-Centered Design research and workshops with students and TR's ELT.

  • University of Southern California Graphic

    Subject Matter Expert

    University of Southern California

    - 4 years 8 months

    Education

    Guest lecturer on human-centered design, business model innovation, and entrepreneurship. Specific activities include:
    • Advised and facilitated 36 FT MBA students through semester long project for Team Rubicon for Executive Leadership Team strategic initiatives for USC Marshall School of Business (2019 - Present)
    • Facilitated multiple deep dive discussion for 75+ MSc students on Entrepreneurship and Practicing Human-Centered Design in Industry through USC Iovine and Young Academy (2018…

    Guest lecturer on human-centered design, business model innovation, and entrepreneurship. Specific activities include:
    • Advised and facilitated 36 FT MBA students through semester long project for Team Rubicon for Executive Leadership Team strategic initiatives for USC Marshall School of Business (2019 - Present)
    • Facilitated multiple deep dive discussion for 75+ MSc students on Entrepreneurship and Practicing Human-Centered Design in Industry through USC Iovine and Young Academy (2018 - Present)
    • Facilitated 50 Insurance Client executives through a Human-Centered Design workshop for a Business Innovation program at USC Marshall School of Business (2018)
    • Facilitated 75 Executive MBA students through a Human-Centered Design workshop for a Strategy course at USC Marshall School of Business (2018)
    • Facilitated 100+ PT MBA students through a Human-Centered Design workshop for a Strategic Innovation course at USC Marshall School of Business (2017 - 2018)
    • Facilitated 50 FT MBA students through a Human-Centered Design workshop for a Strategy course at USC Marshall School of Business (2017)

  • U.S. Department of Veterans Affairs Graphic

    Subject Matter Expert

    U.S. Department of Veterans Affairs

    - 5 months

    Social Services

    Provided expert feedback and input into a Human-Centered Design study to reduce Veteran suicide by helping Veterans find purpose and meaning during the Military Service to Veteran transition.

  • U.S. Department of Health and Human Services (HHS) Graphic

    Subject Matter Expert

    U.S. Department of Health and Human Services (HHS)

    - 6 months

    Social Services

    Led a presentation and panel discussion with two additional executives from Agile and Human-Centered Design firms for 30+ CMS program office directors and contracting officers on the topic Customer Collaboration Over Contract Negotiation. Discussed how to use Human-Centered Design tactics and techniques to understand unmet customer needs and co-design contracts that will best address them needs.

  • SpaceX Graphic

    Subject Matter Expert

    SpaceX

    - 7 months

    Science and Technology

    Facilitated a workshop for 10+ executives that lead SpaceX's supply chain function on Human-Centered Design and how to use it to best understand their internal customers (engineers) and external partners (supply base) and design solutions that will create a higher level of service and improved customer experience.

  • U.S. Office of Personnel Management (OPM) Graphic

    Subject Matter Expert

    U.S. Office of Personnel Management (OPM)

    - 7 months

    Social Services

    Provided expert input and feedback on research findings produced for a cross agency study on the Military Service to Veteran transition.

  • University of Southern California Graphic

    Board Member

    University of Southern California

    - 1 year 1 month

    Economic Empowerment

    The USC Alumni Veterans Network (USCAVN) strengthens the community of Trojan veterans through social, educational and service-oriented engagement opportunities. The Alumni Veterans Network is open to all USC alumni who are veterans. I had the opportunity to serve as the Community Outreach Chair for a year.

  • UCI Beall Applied Innovation @ the Cove Graphic

    Subject Matter Expert

    UCI Beall Applied Innovation @ the Cove

    - 9 months

    Education

    Guest speaker and workshop facilitator for 150 investors and startup founders on Innovation, Human-Centered Design, and Entrepreneurship for UCI The Cove and Applied Innovation Accelerator.

  • RAND Corporation Graphic

    Subject Matter Expert

    RAND Corporation

    - Present 6 years 10 months

    Guest lecturer on Human-Centered Design and Entrepreneurship.

  • Stoked Mentoring Inc. (STOKED) Graphic

    Mentor

    Stoked Mentoring Inc. (STOKED)

    - 2 years 1 month

    Children

    Skateboard and surf mentor for inner city youth. Stoked uses board sports and culture to close the opportunity gap. They deliver on this value proposition by leveraging the power of community to give youth the skills, relationships, and experiences to succeed.

  • USC Suzanne Dworak-Peck School of Social Work Graphic

    Pro Bono Consultant

    USC Suzanne Dworak-Peck School of Social Work

    - 4 months

    Social Services

    Executed veterans needs assessment study in San Francisco; identified and engaged ~100 veteran stakeholder groups – government, philanthropic, non-profits, academic institutions, and businesses – to gain support across San Francisco Veteran ecosystem for study launch. Efforts lauded by Chairman of Joint Chiefs of Staff.

  • Deloitte Graphic

    Coach

    Deloitte

    - 4 years

    Education

    Invited by corporate executives to facilitate workshops for 200 military service members to help them to identify strengths and careers that would lead to a successful transition to civilian life. Visited by Vice Chairman of the Joint Chiefs, congratulated by former President Bush for effort.

Projects

  • Veterans Coming Home

    Featured in TV show funded by PBS to share my story, discuss and reframe the challenges into opportunities in the Military Service to Veteran transition for the Veterans Coming Home program.

    Other creators
    See project
  • Campus Technology Conference Speaking Engagement

    Facilitated a discussion with 75+ Higher Education CIOs and IT Executives on Creative Leadership: A Human-Centered Approach to Building Technology Strategies at the Campus Technology Conference in Chicago, IL.

    Other creators
    See project

Honors & Awards

  • Veteran Entrepreneur Training Symposium (VETS) Scholarship Award Winner

    National Veteran Business Development Council (NVBDC)

  • Veteran Entrepreneur Training Symposium Scholarship Award Winner

    National Veteran Business Development Council

  • Veteran in Residence (ViR)

    WeWork + Bunker Labs

  • Inc. 5000 Military Veteran Entrepreneur

    Inc. Magazine

  • Inc. 5000 Military Veteran Entrepreneur

    Inc. 5000

Organizations

  • VA Federal Advisory Committee - Veteran Community Oversight and Engagement Board

    Appointee

    -

    Articles in the news regarding this ongoing transformation effort: https://www.va.gov/opa/pressrel/pressrelease.cfm?id=3981 https://www.blogs.va.gov/VAntage/59023/veterans-federal-advisory-committee-holds-open-forum-hear-vets-greater-los-angeles/ https://www.legion.org/homelessveterans/244835/west-los-angeles-va-may-finally-be-track-help-homeless-veterans

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