Business Analyst

Overview

At Shawmut Design and Construction, we’re proud that the culture we’ve built as a 100% employee-owned company as we have been recognized with over 83 Best Place to Work awards. Including Best Workplace by Fortune Magazine, Fortune Best Workplace for Women, Fortune Best Workplace for Millennials, Great Place to Work’s Best Workplace for Parents, and one of America’s Best Employers by Forbes.

Here’s a Glimpse Into What We Are Offering

• Health, Dental and Vision Insurance.
• Employee Stock Ownership Plan (ESOP) - be an employee owner!
• 401K with Match - receive company match up to 4% of your eligible pay.
• Generous Paid Time Off policy - including vacation, summer Fridays, holidays, personal sick and a volunteer day.
• The Extras: cell phone, laptop, tuition reimbursement, pet insurance, financial planning services and many more.
  
  
  

Responsibilities

The Business Analyst is pivotal in supporting our construction technology initiatives. You will partner closely with the business and applications teams to plan, design, develop, and launch efficient systems and processes that enhance our core organizational functions. Here are the key aspects of your role:

Eliciting And Analyzing Requirements

• Interview stakeholders to gather and define business, financial, and operational requirements.
• Work closely with project stakeholders to understand their needs and translate them into actionable system requirements.
• Compile and analyze user requirements, business cases, and system specifications for development teams.
  
  
  

Strategic Planning

• Collaborate with decision-makers, systems owners, and end users to define systems goals and resolve any issues.
• Facilitate design sessions to prototype new systems, improving business processes and information flow.
• Evaluate existing requirements gathering processes and develop strategies for enhancement.
  
  
  

Scope Definition And Communication

• Partner with Business Applications and developers to establish clear scope and parameters for systems analysis.
• Communicate expectations effectively to team members and stakeholders.
• Prioritize collected requirements and track milestones.
• Create and maintain schedules for larger initiatives
  
  
  

Deployment And Optimization

• Collaborate in planning, designing, and deploying new applications and enhancements.
• Ensure that all system features are fully utilized.
• Participate in quality assurance (QA) of purchased and developed solutions.
  
  
  

Operational Management With a Focus On Technology

• Troubleshoot key applications and imports as needed.
• Provide timely and accurate resolutions to user issues, prioritizing customer satisfaction
• Collaborate with other team members to ensure consistent and effective customer support
• Create system design work orders in collaboration with vendors.
• Ensure compatibility and interoperability of in-house computing systems.
• Develop models, specifications, diagrams, wireframing, and charts as needed
• Conduct thorough tests, including end-user reviews, for modified and new systems as well as patching of existing systems
• Provide orientation and training to end users on system changes.
• Cultivate essential business relationships to drive the success of our business systems, leveraging technology effectively.
  
  
  

Change Management

• Communication -Through interaction with the business - Effectively communicate the need for change, the reasons behind it, and the expected outcomes to all stakeholders involved, including employees, management, and other relevant parties.
• Develop effective communication plans for all parties impacted with a mind towards adoption
• Ensure during solution building that sustainability and long term impact are considered
• Drive stakeholder engagement throughout the process - throughout implementation and post mortem
• Effectively communicate the need for change, the reasons behind it, and the expected outcomes to all stakeholders involved, including employees, management, and other relevant parties.
  
  
  

Qualifications

• 1-3 years direct work experience in a Business Analyst role, including experience in all aspects of process development and execution.
• Experience in the construction industry preferred but not required.
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Proven experience working with ERP and CRM solutions
• Bachelor’s Degree in business administration, computer science, finance, or information systems, or relevant experience.
  
  
  

We look forward to hearing from you!

Eligible candidates must be authorized to work in the United States without sponsorship or restriction, now and in the future.

Shawmut prohibits discrimination against any staff member or applicant on the basis of race, color, sex, sexual orientation, gender identity/expression, age, religion, national origin, marital status, veteran status, pregnancy, physical or mental disability, genetic information, disability, creed, citizenship status, or any other legally protected characteristic.