Are you ready for a totally different kind of career at a different kind of company? Let’s go!
Billshark is the fintech market leader in the bill reduction marketplace. Our Sharks reach out to service providers (think mobile, payTV, & alarm) to negotiate lower rates and to cancel unwanted subscriptions (think monthly shaving supply or clothing clubs) for our customers. Saving money is a blast and makes you a customer’s hero!
We’re proud of our entrepreneurial spirit and looking for amazing people to join our team. With comprehensive training and support, and a phenomenal culture, people who share our core values of tenacity, hunger and camaraderie will thrive as we attack bills.
If you're looking for a fun, fast-paced opportunity where you get to help people every day, look no further. Our team loves it here so much that Fortune Magazine recognized us as a "Great Place to Work"!
Responsibilities:
Help customers cancel their under-used subscription services by calling or chatting with their subscription providers (Netflix, Spotify, Hulu, etc..)
Document the customer's cancellation "journey" in our CRM
Provide an exceptional customer experience by delivering better service than was expected - every time
Suggest and give us ideas on how to make our process better and more efficient
Requirements:
No Experience Necessary
General PC and software program use capabilities
Great multi tasking abilities
Strong interpersonal skills with the ability to win people over
Positive, do-what-it-takes attitude
Willingness to learn new things
Enjoy laughing and not taking the 'bumps in the road' too seriously
Alignment with our core values; Tenacity, Camaraderie, and Hunger!
Must be willing to commute to office in Hopkinton, MA
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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