Corporate - Sr. Director Process Improvement

Requisition ID: 851803

Position:Full-Time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.

General Function

We are seeking a dynamic Sr Director of Process Improvement to drive the transformation and optimization of our core business processes. This leadership role involves strategizing, designing, and implementing process improvements to enhance efficiency, quality, and customer satisfaction. The ideal candidate will possess exceptional analytical skills, a strong background in project management, and the ability to lead cross-functional teams in a fast-paced environment.

Key Responsibilities

• Lead a team of workstream professionals focused on all aspects of Operations and Supply Chain processes.
• Perform high-level analysis and present solutions/design recommendations for major projects, targeting process improvements in operational and supply chain functions.
• Partner with project sponsors, commercial leads, and internal customers to scope out and clearly document project requirements.
• Develop and maintain project plans detailing scope and requirements, WBS, schedule, cost analysis, risk management, and quality management plans.
• Drive transformation initiatives by identifying current gaps, proposing, and developing new capabilities to continuously improve customer experience and meet business needs in Operations and Supply Chain.
• Report on project progress in a clear, consistent, and concise manner to the leadership team.
• Prioritize and manage multiple projects simultaneously, ensuring alignment with business objectives.
• Clarify, document, and escalate issues to ensure smooth and timely resolution as needed.
  
  

Basic Qualifications

• BA/BS in a related discipline required; Master’s degree preferred.
• 8+ years of combined experience in Business Process Management roles within Supply Chain, IT, Finance, and/or Operations for mid-size to large multinational companies.
• Project Management: 5+ years of managing medium to complex BPM projects with a proven track record in effective planning and execution preferred.
• Technical Skills: Proficiency in standard software applications (Word, Excel, Microsoft Project, PowerPoint) and BPM tools (SQL, Report Builder, BPM software).
• Prior experience managing large BPM project teams required.
  
  

Preferred Qualifications

• Industry Experience: Previous experience in the medical devices or optical industry highly regarded.
• Certifications: Common certifications for BPM leaders preferred.
• Leadership Experience: Previous experience leading global business process management initiatives in supply chain, finance, or IT systems required.
  
  

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.