Customer Service/ Administrative Assistant
Customer Service/ Administrative Assistant
Hire Military Talent
Charlotte, NC
See who Hire Military Talent has hired for this role
Our client, a growing construction services provider in Charlotte, is seeking an Customer Service Representative with strong administrative assistance experience to join their team
Essential Functions
neXjsRohSJ
Essential Functions
- Customer Service duties
- Handle incoming calls, emails, and company related correspondence daily, including customer inquiries and complaints, routing inquiries/requests to appropriate individual/department for response, following up and providing any coordination necessary to ensure response occurs in timely, efficient manner
- Assist customers with immediate needs and help employees with tasks related to customer requests
- Assist with AR
- Track paperwork, process new work/projects, change the status of work/projects, complete CUs, create invoices for all jobs and keep a detailed record of start and end dates in a separate log
- Working on and submitting proposals
- Perform other duties as required and/or assigned
- Assist and support field management on projects and daily business needs
- 3 years of related clerical or administrative experience related to work orders and invoice processing
- Abilities to perform duties associated with scheduling, prioritizing work orders, and payroll
- Ability to establish and maintain strong relationships and deliver exceptional customer service experience to both internal and external customers
- Ability to effectively take action to solve problems while exhibiting sound judgement
- Excellent written and verbal communication skills
- Ability to be results-oriented, taking initiative to make things happen, accept accountability, and have a “can do” attitude
- Advanced proficiency in Microsoft Office applications
neXjsRohSJ
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Administrative -
Industries
Internet Publishing
Referrals increase your chances of interviewing at Hire Military Talent by 2x
See who you knowGet notified about new Administrative Assistant jobs in Charlotte, NC.
Sign in to create job alertSimilar Searches
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub