Actual shifts candidate is available for / offered
Full-time / Part-time status
Summary Of Position
First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.
As a Front Desk / Reception Agent, You Will
Work in fast-paced environment with lots of guest interaction
Demonstrate a true desire to satisfy the needs of others
Work a variety of shifts - day, night, and mid
Responsibilities
Our hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation. At the core, our Family must be:
Discerning & Intelligent
Self-Assured & Refined
Personally Engaged & Professionally Invested
Able to view Work as a Lifestyle
Innovative
Harmonious
Modern & Fun
Benefits
Advancement Opportunities - We promote from within!
Medical (for Full Time Associates)
401(k)
Paid Vacation Time
Flexible schedules
Teammate Assistance Fund
Stability
Competitive Wages
Discounted daily parking for $4 a day
Fun, Energetic Work Environment
Keys To Success - Candidate Requirements
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Must have a high school diploma or equivalent
An Accounting background is preferred but not required
Attention to detail and the ability to compile facts and figures
Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
Ability to communicate effectively and courteously over the telephone and in person
Requires strong command of the English language to include speaking, reading and writing
In addition to general office equipment, you will regularly operate Briad systems and software
About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique Rooftop lounges atop our most innovative hotel locations, and an outdoor lifestyle shopping center.
Our mission. Create positive lifelong emotional connections with our teammates and our guests.
Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.
Apply today to become a part of the Briad Hotels Family!!
We Are an Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, actual or perceived race, color, age, creed, national origin, sexual orientation, gender identity or expression (including transgender status), pregnancy and perceived pregnancy, reproductive health decision-making, veteran status, citizenship status, genetic information, domestic partner status, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness, or physical handicap or the presence of disabilities, or any other characteristic protected by applicable federal, state, or local law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. A detailed job description with essential functions will be provided at interview or upon request.
Briad Hospitality Management, L.L.C. (Briad) will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Briad is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Please view Briad Hospitality Management, LLC's CCPA Notice at Collection before providing your applicant information.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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