Position Summary: This position manages the daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office support staff in order to meet and exceed the monthly budgeted census. The Branch Manager also participates in the branch’s business development efforts to expand its client base and promote revenue growth.
Hours: Monday through Friday 8 am to 5 pm.
Location: Addus HomeCare183 S Jefferson Avenue Cookeville, TN 38501
At Addus We Offer Our Team The Best
Medical, Dental and Vision Benefits
Bonus
Continued Education
PTO Plan
Daily Pay
Company Matched 401K
Retirement Planning
Life Insurance
Employee discounts
Essential Duties
Provide direction, leadership and oversight to ensure the branch is operating in compliance with all company and contractual requirements
Participate in the development and implementation of the branch’s objectives, strategies and initiatives for client census/revenue growth and business development, and in the execution of related sales and marketing plans
Develop and maintain relationships with state and county referral agencies to promote the branch’s programs and services, and expand its client base. Participate in national and regional home care industry organizations to follow trends and developments, and identify potential business opportunities
Oversee the recruitment, orientation, training and retention of branch and office support staff
Provide direction and guidance to branch and administrative employees to ensure workers compensation, and unemployment claims are reported and handled appropriately
Facilitate team meeting daily or as needed
Meet and exceed the monthly budgeted authorized hours for the branch by managing the Instant Quality Assurance Report
Evaluate skills of the administrative staff annually and conduct additional training and counseling as needed
Develop and maintain relationships with all referral sources and conduct community outreach and/or attend employee recruitment events
Develop and execute processes to ensure clients are receiving services as authorized
Prepare and present weekly/monthly progress reports to Agency Director
Troubleshoot and resolve customers’ concerns and grievances
Process payroll and billing as needed
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Follows all Medicare, Medicaid, state, federal and privacy regulations and requirements
Abides by all regulations, policies, procedures and standards
Other duties as assigned
Position Requirements & Competencies
High School Diploma or equivalent
2 year of leadership experience with Seniors and or/ Disabled
Must have demonstrated ability to drive census/revenue growth and sales/develop business
Must have P&L experience and the ability to develop and manage an agency budget
Must have strong communication, teambuilding, and interpersonal skills
Must have reliable transportation, valid driver’s license, and valid car insurance
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text 6389 to 334-518-4376.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Strategy/Planning and Information Technology
Industries
Hospitals and Health Care
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