International Business Development

Company Description

Universal Steel America is the leading North American specialty steel plate fabricator. As a subsidiary of the Salzgitter AG Group, we provide steel plate and component parts to various industries including Wind, Power Gen, Pressure Vessel, Offshore Oil & Gas Mining, and Heat Transfer applications. With worldwide locations in Germany, Great Britain, Poland, Italy, Czech Republic, Turkey, South Africa, Crete, IL, and Houston, TX, we are an excellent source for all plate steel requirements.

Essential Functions

• Establishes and maintains international sales relationships with both existing and potential accounts.
• Expand the sales volume and profits within the territory by actively calling on new and existing customers.
• Use effective pre-call planning, market information, scheduling, and maximization of sales opportunities.
• Order entry, follow-up, and expediting of all orders from order date through payment.
• Develop strategic sales plans and forecast for the territory.
• Identify and pursue additional sales opportunities in current and new product lines.
• Assist in coordinating and attending trade shows.
• Utilize the company CRM to build a database for collection and reporting of all account calls, prospects, activities

objectives, and results.

• Plan sales activities/sales trips to maximize sales coverage and maintain travel expenses within budgets.
• Reviews quotes, contracts, and sales agreements
• Manage expense reports in a timely manner.
• Employee must be able to travel up to 50%; internationally and domestically.
• Other duties as assigned.

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

• Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Must be able to read and write Spanish.
• Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; recognizes accomplishments of other team members.
• Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
• Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
• Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Education/Experience

5-10 years related experience with an established customer base portfolio. Must have steel sales experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Company specific software; Order processing systems and Manufacturing software.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to work near moving mechanical parts. The employee is occasionally exposed to outdoor weather conditions.

The noise level in the work environment is usually loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include Close vision, Distance vision and Peripheral vision. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.