Organizational Research Consultant

Organizational Research Consultant Role at CRA | Admired Leadership

CRA | Admired Leadership seeks top talent looking for a challenging and rewarding career supporting research and strategic communication advising organizations and senior leaders on their toughest internal communication problems.

The Organizational Research Consultant works alongside our Communication Research practice which seeks to measure the effectiveness of communication strategies within our extensive client base and provide evidence-based recommendations to create high-performing cultures.

We know better than anyone that it’s about translating data into knowledge and knowledge into action. Whether it’s finding out what drives employees’ attitudes and behaviors, gathering the information leaders need to make informed decisions, or identifying what an organization needs to do to create change, we conduct the right research and develop action plans to improve organizational effectiveness in many areas.

As a Organizational Research Consultant, you will work on a variety of projects that analyze both quantitative and qualitative data. Those projects could include:

• Measuring whether communication efforts are effectively aligning employees with the organizational direction or with key initiatives.
• Understanding the barriers and obstacles to getting employees to know, do, believe, and feel what leadership needs them to.
• Assessing the organization’s communication channels and vehicles, and identifying gaps in the communication portfolio.
• Helping leaders understand which messages will resonate with employees—and which will not.
• Elevating organizational performance by conducting cross evaluations tailored to the client’s industry and culture.
• Gauging stakeholder (whether internal clients or customers) perceptions of service provided.

In our firm, consultancy is best understood as an apprenticeship of three to four years. Consultants, under the daily guidance and mentorship of a Managing Director or Partner, do real work on real client problems and help develop solutions using research-based CRA | Admired Leadership methodology and intellectual property. Consultants work closely with colleagues and clients across a diverse set of experiences, receive regular daily coaching and guidance to build their advisory skills, and work their way to building their own business as a Managing Director.

Our firm emphasizes a strong commitment to excellence, relationships, and collegiality. If you want to challenge yourself intellectually, move fast, be coached, and expand the boundaries of your potential, this is the place for you. Ideal candidates have a background in the social sciences and an interest in organizational communication, and these essential attributes:

• An analytical mind and passion for data-based storytelling
• Familiarity with data visualization and analysis tools such as SPSS, Excel, Tableau, Power BI, etc. Proficiency in Microsoft Office tools
• An understanding of statistical analyses (e.g., regression, significance testing, etc.)
• A passion for communication and human behavior
• An appreciation of the importance and nuance of successful client and colleague relationships
• An extraordinary work ethic in pursuit of excellence
• Ability to work independently
• Curiosity and enthusiasm for solving unique problems, often with little context
• Unshakable confidence, tempered by the humility that learning requires
• An eagerness to operate in an entrepreneurial culture

About CRA | Admired Leadership

CRA | Admired Leadership counsels senior leaders and practitioners in the strategic use of communication to build leadership acumen and achieve business outcomes. Our client list includes 26 of the Fortune 100, many of whom have worked with us for well over a decade. While no engagement is the same as the next, clients often seek our guidance when driving strategy, evolving culture, navigating crises, and leading through change. We also have a significant advisory business in corporate communication, working with leaders to build the maturity of the communications function and the talent of the team. Our consultation is rooted in the research we conduct for our clients and emerging studies from academia. Our clients prize our ability to un-complicate the complicated and offer practical solutions to their most pressing problems. We fly under the radar by design because it’s not about us, it’s about our clients and their success. The vast majority of our work comes from repeat clients and direct referrals to new people and organizations. For their trust and confidence, we are grateful. We love doing this work, and we love doing it together.

http://crainc.com/