Young people across the nation are grappling with a mental health crisis characterized by escalating rates of depression, anxiety, trauma, substance use disorders, and suicide. Individuals who seek support are met by geographical and financial barriers, driving increased urgency for a new approach to behavioral health treatment.
At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our treatment programs combine curated peer groups, individual therapy, and family therapy into personalized, evidence-based treatment plans to provide long-term healing from home. By prioritizing connections among young people with shared mental health experiences and goals, Charlie Health fosters sustainable healing and achieves industry-leading clinical outcomes, with over 90% of our clients seeing improvement in their most severe mental health symptoms.
Every member of the Charlie Health team is fueled by an unwavering passion for our mission. If you share this commitment, we invite you to join us in making a tangible impact on the mental health landscape.
About The Role
The Payroll Manager will support Charlie Health’s growing population of employees and contractors throughout the United States. In this role, you’ll be responsible for creating a seamless, accurate, and timely payroll process, with a focus on improving accuracy and efficiency. Seated within our People Operations team, the Payroll Manager will establish processes to ensure regular auditing of all pay-related processes, including local / state / federal taxation, benefit withholding, retirement contributions and compliance, timekeeping, and more.
Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way.
Responsibilities
Responsible for overseeing biweekly and bimonthly payroll and off-cycle payment processes for all employees and independent contractors
Oversee the continued development and maintenance of UKG Pro HRIS and Payroll system, ensuring that it meets the needs or the organization
Ensure all internal payroll procedures are compliant, accurate, and well-documented
Oversee the auditing and reconciliation of all payroll data, proactively identifying and resolving discrepancies as they occur
Partner closely with internal stakeholders – especially Finance, IT, and our Care teams – to provide accurate reporting
Oversee and modify the timekeeping system to support ease of use, state and local requirements, and organizational objectives
Manage all pay-related SOPs, developing procedural documentation and supporting end-user training in partnership with our Learning team
Be the subject matter expert on a wide range of pay-related topics, including:
Payroll compliance in a multi-state, highly-distributed environment;
Wage garnishment
401k best practices and reconciliations
UKG Workforce Management timekeeping
Support regular audits of payroll controls, processes, data, and operations
Manage and develop a Payroll Specialist
Requirements
At least 5+ years of in-depth payroll experience in a multi-state, multi-location environment, with at least 1+ year in a Manager role
Subject matter expertise regarding UKG Payroll and Workforce Management
Significant knowledge of multi-state payroll and tax considerations, especially Wage & Hour considerations for our remote, hourly workforce
Demonstrated hands-on experience with time and attendance, payroll processing, year-end closing, audit, benefits administration and reconciliation, and reporting
Excellent interpersonal and communication skills, with the desire to build a Payroll Function that partners closely with front-line employees and promotes clear, timely communications
Ability to maintain a high level of confidentiality
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Additional Information
The total target cash compensation for this role will be between $110,000 and $130,000 per year at the commencement of employment. However, pay will be determined on an individualized basis and will be impacted by location and number of years of experience. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.
Our Values
Connection
Care deeply
We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
Inspire hope
We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
Congruence
Stay curious
We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.
Heed the evidence
Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.
Commitment
Act with urgency
We work as swiftly as possible. The mental health crisis is relentless, and so are we.
Don’t give up
Our clients don’t give up and neither do we. Persistence is our superpower.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Mental Health Care
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