Sales Support Specialist

As a Sales Support Specialist, you can expect to work collaboratively with a team of about 10 colleagues on generating, distributing, and auditing of more complex finance transactions for our Construction, Transportation, and Industrial business line. Our goal is to meet customer expectations in accuracy and timely processing.

Day to Day

• Customer Relationships: Be available via phone and email to assist Vendor Partners, End Users, and Sales Representatives with any inquiries. Maintain positive relationships while assisting with documentation, transactions, and policies.
• Document Preparation: Generate documents for lease, loan, and other financial agreements. Confirm rates, run amortization schedules, and enter all data accurately into system. Evaluate the specific requirements based off of exposure, program, and equipment involved and proactively communicate to sales to ensure all items are obtained timely.
• Contract Due Diligence: Based off of agreement structure and location, validate the loan/lease can be authorized in the associated state by reviewing Policy Maps. Validate debtor’s legal name and existence. Ensure DLL’s security interest is protected by accurately filing UCCs. Order lien searches and pursue subordinations when necessary.
• Problem Solving: Strive for customer satisfaction, identify any problem/issue for a contract and coordinate resolution with the appropriate internal department. Collaborate with management, credit/risk, legal, sales, and any other applicable departments, have a strong understanding of what department to consult with for assistance on various situations.
• Final Audit: Once all documentation has been signed and returned, and all other pending items have been obtained, review file to ensure everything is ready to be passed to the Booking & Funding team for processing. Update and finalize pricing, verify customer has received all equipment listed on the agreement, update any other system fields required.
• Optimization – Contribute to department efficiencies by identifying opportunities for improvement, offering ideas, and participating in projects to develop and implement solutions. Contribute to ongoing policy and procedure review and development.
• Training and Development – Provide intra and inter-departmental training members as needed. Take initiative to seek and participate in formal and informal training opportunities to enhance your knowledge and value to the company.
• Some overtime and/or restricted PTO usage is needed during peak periods, typically during the last week of the month, quarter, and year.
  
  

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health &vitality activities.
• Flexible hours with the possibility towork from home.
• Career development opportunities: online learning, and memberdevelopment programs.
  
  

Essentials

• Bachelor’s Degree and/or equivalent business experience
• 3+ years of experience in the financial services industry
• Knowledge and proficiency in leasing/financial service products and documentation preparation, including UCC Financing Statements.
• Strong verbal, written, and inter-personal skills
• Demonstrated success in current and former positions
• Ability to thrive under pressure, while exercising good judgment and willingness to make decisions
• Ability to overcome objections and develop sound relationships with stakeholders
• Ability to work cross-functionally across teams and influence decisions outside of traditional span of control
• Time management and prioritization ability
  
  

Choose Wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our Four Wellbeing Categories Are As Follows

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities
  
  

There are things that matter to our members and the wellbeing of our members matters to DLL!

Settling In

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to Know

Desired Primary Work Location: Wayne, PA

Applicable Pay Range

$49,800 - $74,700.74

DLL is considering candidates in numerous locations. The pay estimate displayed represents the typical pay range for candidates hired for this position in the desired primary work location. Pay may be adjusted outside the projected range based on geographical differentiation as well as for any other lawful reason. Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially those with less experience or qualification.

This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.

• Deadline for application: July 8th, 2024
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website: workingatdllgroup.com
• DLL’s referral program applies
• For more information, please contact our Talent acquisition partner Wayne Croft Jr. via [email protected]
  
  

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.