Senior Information Technology Administrator

Who is Saliense?

Saliense is a growing Management and Technology Consulting Solutions provider based out of Mclean, VA. We work to solve our client’s toughest challenges within the Defense, Civilian, Financial, and Healthcare industries. Our diverse employees support vital missions for government and commercial customers. For more information, visit www.saliense.com.

Why Saliense?

In addition to providing a fun, energetic environment that promotes innovation and personal growth, we offer excellent compensation packages with plenty of opportunities for advancement. We pay 100% of the premiums for employee Healthcare, including medical, dental, and vision. We offer a 401K match, and all company contributions are 100% vested immediately. Since we believe in work-life balance so much, we offer 20 days of paid leave per year. Use it as you need it or use it all at once and go travel for a month! We are proud to offer parental leave.

There are many more - connect with us to get a preview of the full benefits package.

Responsibilities:

• Oversee the management and maintenance of approximately 50-100 laptops and other IT assets. Ensure proper inventory, tracking, and maintenance of IT assets.
• Implement and manage policies for software updates, patches, and hardware maintenance in close coordination with a Managed Services Provider (MSP).
• Serve as the primary point of contact for the MSP to ensure all IT needs are met. Coordinate with the MSP to resolve technical issues and manage IT support requests.
• Monitor the performance and service levels of the MSP to ensure compliance with service level agreements (SLAs).
• Develop, implement, and maintain an enterprise IT strategy aligned with business objectives.
• Ensure the company’s IT infrastructure and practices comply with ISO 27001 and CMMC requirements. Develop and implement IT policies and procedures to support compliance and security.
• Conduct regular IT risk assessments and audits to ensure ongoing compliance and identify areas for improvement.
• Provide technical support to approximately 200-300 users, addressing issues related to Microsoft 365 and other IT systems.
• Develop and deliver IT training programs to enhance user proficiency and security awareness.
• Ensure effective onboarding and offboarding processes for IT resources.
• Stay current with the latest industry trends and best practices in IT administration and cybersecurity.
• Identify opportunities for process improvements and efficiencies within the IT function.
• Propose and implement new technologies and solutions to support business growth and enhance IT capabilities.

Required Experience:

• Minimum of 8 years of experience in IT administration, preferably within a mid-sized business environment.
• Proven experience managing IT assets and infrastructure, particularly with Microsoft 365. Proficiency with Microsoft 365 suite, including administration, troubleshooting, and user management.
• Experience working with Managed Services Providers (MSP) to implement IT strategy and meet organizational IT needs.
• Working understanding of IT compliance frameworks, particularly ISO 27001 and CMMC.
• Knowledge of networking fundamentals, including VPN, firewalls, and network security best practices.
• Familiarity with IT asset management tools and best practices.
• Experience with cybersecurity principles and practices to protect the company's digital assets.

***Saliense Consulting LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.