Senior VP - Shared Services

Let’s talk about Credit Corp Solutions

Credit Corp is a Debt Collection agency but… we’re not your average Debt Collection agency. We are 2000+ people strong with offices across Australia, USA, the Philippines and New Zealand. We have two main business streams: debt purchasing and consumer lending. At the heart of our business is the fairness, respect and inclusion of all our customers and staff. Our unique culture of innovation creates a fast-paced environment where you will be challenged and encouraged to think outside the box as you develop your career. Our results in recent years have been incredible!

Let’s talk about the role:

Reporting directly to the President of the USA, this role presents an exciting opportunity for the successful candidate to Manage and ensure the successful functioning of all non-operational functions within Credit Corp Solutions to support the business in achieving its financial targets and strategic growth objectives. This includes IT, HR, Talent Acquisition, Customer Care and Office Admin.

Some Key responsibilities but not limited to:

• Establish resource and operating plans for all shared service functions to support achievement of business objectives.
• Develop and implement policies, procedures, operating systems, monitoring systems and controls within each non-operational function to ensure successful service delivery
• Act as a senior point of contact for external providers of HR, administrative, mail, technology and other service provision vendors.
• Provide on-site, day to day supervision for Human Resources, Recruitment and Learning & Development, Customer Care and IT employees.

What are we looking for?

• >10 years management experience
• >5 years shared services management experience
• >3 years project and change management experience
• >3 years vendor management experience
• Demonstrated project management experience
• Demonstrated analytical experience
• Proven ability to identify and manage risk
• Success in leading teams
• High level business communication
• Computer literacy and proficiency with Microsoft Office

What’s in it for you?

• Directly contribute to the growth of Credit Corp in the US.
• Newly Created Position
• Attractive salary package plus bonus
• Draper Location - Full-time onsite

If you are looking for an opportunity to work for a financial services organization which offers growth and development topped with a great culture, then look no further because this role is for you.