Sr. Ops Manager – Credit Cards Judgmental Lending

Seeking a Sr. Ops Manager – Credit Cards Judgmental Lending with Banking experience in Carrollton, TX

Job Title: Sr. Ops Manager – Credit Cards Judgmental Lending

Location: Carrollton TX

Duration: Full Time/ Permanent

Job Description

The Credit Cards Judgmental lending, leaders primary responsibilities including managing end-to-end operations revolving around credit card judgement lending while ensuring the level of expected service, quality is maintained , the leader will be responsible for having frequent connects with internal stakeholder , clients and team members ,he also has to instill awareness of the team member’s goals, any challenges or areas of focus, and ensuring opportunities are addressed with a plan identified for success.. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication skills ,The leader will also be responsible for the P&L of the account .

Essential Job Functions

• Meet and/or exceed goals set by line of business that contribute to the Service Level Agreements with the Client.
• Motivate and lead team to success using recognition, team building activities and positive reinforcement
• Set and manage to production and quality expectations
• Hold daily/weekly huddles to discuss results from previous days, changes, etc.
• Quick learner
• Good understanding of managing the P&L
• Good knowledge of Windows based applications, Outlook, Word, and Excel is important
• Respond to communications from client
• Assist Senior Management as needed
• Schedule and manage weekly WBR & monthly MBR meetings with the client
• Additional responsibilities and duties requested from Executive Management
  
  

Requirements

• 15+ years of general banking experience along with 3+ years of managing highly analytical teams, such as risk, credit lending, underwriting, etc.
• Candidate with prior experience in managing teams across credit cards, consumer lending, fraud, collections, lending underwriting is preferred
• The primary responsibility of the role will be to manage end-to-end operations revolving around credit card judgement lending.
• A track record demonstrating a high level of personal initiative and demonstrate leadership
• Ability to swiftly understand of Client Business and its priorities
• Ability to work in a faced paced environment of strong risk and controls
• Must maintain the highest standard of attention to detail.
• Excellent customer service and good written communication skills.
• Strong work ethic and flexibility in a fast-paced environment.
• Ability to manage and monitor to budget
• Ability to motivate and build team to achieve required goals
• A track record demonstrating a high level of personal initiative and demonstrate leadership
  
  

Preference

Candidate with prior experience in managing teams across credit cards, consumer lending, fraud, collections, lending underwriting is preferred