Client applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Client and is reflected in the Client’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers.
Client’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Client’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
Position Overview
The Credit Cards Judgmental lending, leaders primary responsibilities including managing end-to-end operations revolving around credit card judgement lending while ensuring the level of expected service, quality is maintained , the leader will be responsible for having frequent connects with internal stakeholder , clients and team members ,he also has to instill awareness of the team member’s goals, any challenges or areas of focus, and ensuring opportunities are addressed with a plan identified for success.. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication skills ,The leader will also be responsible for the P&L of the account .
Essential Job Functions
Meet and/or exceed goals set by line of business that contribute to the Service Level Agreements with the Client.
Motivate and lead team to success using recognition, team building activities and positive reinforcement
Set and manage to production and quality expectations
Hold daily/weekly huddles to discuss results from previous days, changes, etc.
Quick learner
Good understanding of managing the P&L
Good knowledge of Windows based applications, Outlook, Word, and Excel is important
Respond to communications from client
Assist Senior Management as needed
Schedule and manage weekly WBR & monthly MBR meetings with the client
Additional responsibilities and duties requested from Executive Management
Requirements
15+ years of general banking experience along with 3+ years of managing highly analytical teams, such as risk, credit lending, underwriting, etc.
Candidate with prior experience in managing teams across credit cards, consumer lending, fraud, collections, lending underwriting is preferred
The primary responsibility of the role will be to manage end-to-end operations revolving around credit card judgement lending.
A track record demonstrating a high level of personal initiative and demonstrate leadership
Ability to swiftly understand of Client Business and its priorities
Ability to work in a faced paced environment of strong risk and controls
Must maintain the highest standard of attention to detail.
Excellent customer service and good written communication skills.
Strong work ethic and flexibility in a fast-paced environment.
Ability to manage and monitor to budget
Ability to motivate and build team to achieve required goals
A track record demonstrating a high level of personal initiative and demonstrate leadership
Preference
Candidate with prior experience in managing teams across credit cards, consumer lending, fraud, collections, lending underwriting is preferred
Equal Employment Opportunity
Client is an equal opportunity/affirmative action employer committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability or genetic information, gender identity or national origin.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Staffing and Recruiting
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