Integra LifeSciences

Supervisor, Field Service Technician

Integra LifeSciences Middlesex County, NJ

Changing lives. Building Careers.

Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes.

The colleagues in this role oversee daily activities of a medium-sized GSR team. They understand basic performance management approaches, establishes accountability with team members and have broad knowledge of job area. Employees exchange standard/basic information with colleagues, subordinates, supervisors, and/or customers. Supervisor’s decisions are guided by policies and procedures.

Key job characteristics include:

  • Trains team members, conducts performance evaluations and provides input to pay action.
  • Accountable for meeting day-to-day team targets.
  • Receives predetermined work assignments that are subject to a moderate level of control and review.
  • Sets team's daily priorities to ensure execution of department plans.
  • Work is reviewed for the team's accuracy and completeness

Qualification

  • Bachelor’s degree or equivalent with 0-2 years of experience leading a team.
  • Minimum 2-4year degree in electronics engineering, electronics technology, biomedical equipment technology certification, or closely related experience.
  • Minimum 2+ years’ experience in a Field Service Capacity.
  • Experience servicing, repairing and/or performing maintenance on medical device or equipment preferred.
  • An equivalent combination of education and experience will be considered. Experience will include customer contact, hands-on electronic equipment installation, repair, services, and technician training.
  • Demonstrated technical aptitude and strong troubleshooting skills.
  • Excellent communication skills – verbal & written.
  • Solid computer skills; Oracle skills a plus.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Engineering and Information Technology
  • Industries

    Medical Equipment Manufacturing

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