Tenant Coordinator

The Tenant Coordinator will be responsible for managing the tenant construction/buildout process, tenant communication and processing of Tenant Improvements (TI) and Tenant Allowances (TA) for all new merchants in the Client’s portfolio. The Tenant Coordinator will ensure that all Tenant Coordination (TC) guidelines are adhered to. This role will act as the primary liaison between Company and the tenant from lease execution, up to the time the space is delivered by the property management team. This position will interact with Construction, Center Management, Property Management, Leasing, Legal, Tenants, Accounting, Development, Architects, Owners, General Contractors, Permit Expeditors, and Project Consultants.

RESPONSIBILITIES:

• Track all deals for lease execution.
• Send Company Welcome Packages to all new tenants.
• Obtain tenant contact information and populate in SalesForce.
• Collect and validate all required documentation from tenant related to processing TIA payments.
• Collect sign package submittals from tenant and comment/approve.
• Coordinate the transfer of utility accounts for tenants moving in/moving out.
• Track the permitting and bidding process for each tenant.
• Monitor critical milestone dates to ensure timely completion of work.
• Review and approve tenant construction drawings.
• Assist Tenant in navigating local permitting process.

REQUIREMENTS:

• Bachelor’s degree or equivalent work experience required (Bachelor’s Degree in Interior Design, Architecture, Engineering or Construction Management preferred).
• 5+ years of relevant experience.
• Strong interpersonal, written, and oral communication skills.
• Highly effective time management skills.
• Ability to deal with multiple complex tasks effectively and establish priorities.
• Proactive and results oriented.
• Ability to work independently.
• Excellent problem solving, project management and analytical skills.
• Ability to read and understand construction drawings.
• Ability to negotiate and communicate to all levels inside and outside of the organization.
• Retail real estate construction experience strongly preferred.
• Knowledge of National Building Codes, building materials and systems, i.e., MEP and life safety preferred.
• 50% travel is required.
• Other duties as assigned.