We are a pioneering all-remote company with a global footprint, revolutionizing the real estate industry through innovative solutions and a collaborative virtual environment known as eXp World. At our core, we value creativity, bold ideas, and a commitment to excellence. Join us at eXp Realty, recognized as a 7x Glassdoor Best Places to Work organization!
Job Description
As a Trust Deposits Specialist, you will play a pivotal role in our operations by ensuring the accurate and timely processing of trust and commission deposits across multiple Canadian provinces. This role requires a self-driven individual with a meticulous attention to detail and a strong ability to collaborate effectively with team members. You will work closely with agents and various internal teams to facilitate seamless transactions and uphold our commitment to exceptional service.
Key Responsibilities
Review and approve/reject incoming Canadian deposits.
Accurately post trust deposits using various methods (FTNI, Etransfer, Wire Transfers, etc.).
Monitor and maintain deposit workflows, identifying and resolving any issues promptly.
Communicate effectively with agents and internal teams regarding deposit statuses.
Generate and provide receipts for all deposits processed.
Support month-end procedures and collaborate with other departments as needed.
Requirements
High School Diploma/GED required.
Previous experience in Real Estate back-office operations and familiarity with Broker Wolf strongly preferred.
Strong organizational skills with a keen eye for detail.
Proficiency in Microsoft Office/Google Suite.
Excellent written and verbal communication skills.
Problem-solving abilities and a customer service-oriented mindset.
Minimum 2 years of experience in a customer service role.
Benefits
Medical, Dental, Vision, and Long-Term Disability coverage.
Life Insurance and AD&D coverage.
Subscription to Calm and Vitality Wellness Programs.
Generous paid time off including Vacation, Holidays, Personal Days, and Sick Days.
One-time stock option grant.
Employer-matched RRSP contributions coming soon.
$20/paycheque for mobile phone/internet expenses.
Fully remote work environment fostering an inclusive company culture.
Why Join Us
If you are passionate about real estate operations, enjoy working in a dynamic remote environment, and thrive on delivering exceptional service, we encourage you to apply. We value diversity, innovation, and a collaborative spirit—join us and be part of something extraordinary at eXp Canada.
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Human Resources Services
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