VP of Operations - Multifamily Property Management

The Vice President of Operations is responsible for the operational and financial management of RPS properties. This position ensures optimum performance results are achieved by successfully implementing comprehensive programs, initiatives, and strategies throughout the portfolio. Moderate travel within the portfolio and corporate locations(s) and the ability to respond to issues outside of normal operating hours are essential job functions of this position.

Client Details

We are a premier owner and developer specializing in the construction of and managment of multifamily buildings. We pride ourselves on delivering high-quality projects while maintaining a supportive, family-like culture that fosters growth and development for our team members.

Description

* Provide comprehensive direction for all property operations within the assigned portfolio, ensuring that the Company and/or Owner's financial and business objectives are being achieved

* Direct, supervise, mentor, and train a team of associates across multiple real estate disciplines

* Review portfolio performance, evaluating marketing, leasing, pricing, and financial strategies

* Prepare annual budgets and business plans (including budget re-forecasts throughout the year)

* Monitor and ensure compliance with business reports, plans, and budgets

* Maintain liaison relationship between owners and portfolio management team

* Provide guidance and direction to portfolio supervisors with employee and resident conflict resolution

* Monitor resident satisfaction and retention, ensuring consistency with established RPS standards and expectations

* Monitor internal and external customer service quality, including residents, vendors, brokers, and owners

* Conduct periodic site visits to ensure compliance with RPS safety and cleanliness policies, partner with Vice President of Maintenance and/or Regional Maintenance Supervisors in resolution of outstanding issues

* Assist portfolio with Payroll, Accounting, Human Resources, IT, Legal, and Risk Management concerns through partnership with the appropriate department

* Conduct regular informational meetings with direct reports

* Promote and participate in RPS-sponsored training programs and continuing education, including but not limited to Fair Housing, safety, discrimination, and harassment prevention

* Ensure associates within assigned portfolio participate in all mandatory training within required deadlines

* Ensure compliance with RPS-established national operating standards, as well as Federal, State, and Local Regulations (e.g., EEOC, OSHA, LIHTC, Fair Housing, etc.)

* Preparation and/or analysis of various reports as directed by RPS officers

Profile

* Experienced with LIHTC regulations.

* Experience with luxury housing,

* Solid understanding of Fair Housing and all applicable federal, state, and local housing provisions

* Ability to read, write, understand, and communicate in English

* Ability to effectively and efficiently communicate and uphold all RPS policies and procedures

* Ability to use a personal computer and all general office equipment

* Experience with Microsoft Office software, Email, and Yardi software

* Knowledge of social media * Ability to participate in online meetings/webinars and voice/video calling

* Experience with public speaking, conducting presentations across a wide audience range in both large and small group settings

* Comprehension of financial concepts to read and/or analyze reports such as financial statements, P&L statements, general ledgers, budgets, variances, etc.

* Exhibit solid time management skills and exercise solid judgment to analyze and resolve issues

* Proven ability to self-motivate and work with minimal to moderate supervision

* Established effective and timely decision making

* Proven ability to motivate and lead a team, successfully delegate

* Ability to listen, respond, negotiate, influence, gain consensus

* Proven ability to maintain flexibility, composure, and creativity in a fast-paced, deadline-driven environment

* Proven success with hiring, coaching, goal setting, and employee retention

* Ability to successfully partner with various departments to reach and maintain RPS goals

* Ability to successfully deal with conflict, defusing difficult or argumentative situations

* Excellent driving record and ability to travel on all forms of commercial transportation

* Ability to professionally represent RPS internally and externally at business functions

* Professional appearance and ability to comply with established RPS dress code and code of conduct

* Ability to travel up to 20% monthly

* Ability to report to work on a regular and consistent basis as business needs require, including responding to issues outside of normal operating hours in a timely manner

* Accessible at all times via email, text, and phone except during approved time off

Job Offer

• Competitive salary and benefits package.
• Supportive and family-like company culture.
• Clear path for career growth and advancement.
• Opportunity to work on high-profile and exciting projects.

Desired Skills and Experience

* Experienced with LIHTC regulations.

* Experience with luxury housing,

* Solid understanding of Fair Housing and all applicable federal, state, and local housing provisions

* Ability to read, write, understand, and communicate in English

* Ability to effectively and efficiently communicate and uphold all RPS policies and procedures

* Ability to use a personal computer and all general office equipment

* Experience with Microsoft Office software, Email, and Yardi software

* Knowledge of social media * Ability to participate in online meetings/webinars and voice/video calling

* Experience with public speaking, conducting presentations across a wide audience range in both large and small group settings

* Comprehension of financial concepts to read and/or analyze reports such as financial statements, P&L statements, general ledgers, budgets, variances, etc.

* Exhibit solid time management skills and exercise solid judgment to analyze and resolve issues

* Proven ability to self-motivate and work with minimal to moderate supervision

* Established effective and timely decision making

* Proven ability to motivate and lead a team, successfully delegate

* Ability to listen, respond, negotiate, influence, gain consensus

* Proven ability to maintain flexibility, composure, and creativity in a fast-paced, deadline-driven environment

* Proven success with hiring, coaching, goal setting, and employee retention

* Ability to successfully partner with various departments to reach and maintain RPS goals

* Ability to successfully deal with conflict, defusing difficult or argumentative situations

* Excellent driving record and ability to travel on all forms of commercial transportation

* Ability to professionally represent RPS internally and externally at business functions

* Professional appearance and ability to comply with established RPS dress code and code of conduct

* Ability to travel up to 20% monthly

* Ability to report to work on a regular and consistent basis as business needs require, including responding to issues outside of normal operating hours in a timely manner

* Accessible at all times via email, text, and phone except during approved time off

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.