VP, Regional Real Estate & Customer Experience – Central Region

Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of ~1.2 billion square feet in 19 countries and enables 2.8% of the world’s GDP. We have committed to achieve net zero emissions by 2040. Beyond real estate, our Essentials platform optimizes the company’s global asset portfolio to provide our customers solutions that address today’s warehouse and shipping challenges. Prologis Ventures invests in logistics innovation and technology companies to modernize supply chains worldwide.

Job Title

VP, Regional Real Estate & Customer Experience – Central Region

Company

Prologis

A day in the life

The Real Estate & Customer Experience Regional VP will be key in driving change across the Central Region market(s). This role will be responsible for successful execution of all initiatives focused on Customer Centricity, Culture-People-Talent, and Creativity-Innovation-Data (the Prologis 3 C’s) and will lead the effort in achieving results focused on those company strategies.

Key Responsibilities Include

• Strategic collaborator to Operations Head, Market Officers and Real Estate & Customer Experience Teams (Property Management).
• Provide strategic vision, guidance, and leadership to the Real Estate & Customer Experience Teams across several markets.
• Deploy the company’s customer centricity strategies – strengthening and building internal capabilities to respond to evolving customer expectations.
• Manage and drive new initiatives across markets: change management, planning, execution and monitoring progress.
• Collaborate between regions to ensure standardization and consistency of best practices across the entirety of the platform.
• Analyze portfolio performance, work to maximize income and reduce expenses to maximize NOI.
• Oversee the property improvement budget which includes project planning, expense control and implementation.
• Oversee Property Management budget process: review and finalize all property level budgets.
• Partner with our Centralized Accounts Receivable team to oversee and manage AR for the market(s).
• Mentor, develop, and coach team of Property Managers and Maintenance Technicians within region, while ensuring goals are aligned to drive the overall success of the portfolio.
• Directly lead and manage a large property management team within the region.
  
  

Building blocks for success

Required

• Minimum 10 years of relevant experience in property management, leasing, or other customer-facing real estate roles or equivalent combination of experience and education.
• Strong leadership skills including recruiting, motivating, coaching and developing strong talent and teams.
• Proven ability to influence and positively adapt to change.
• Ability to work independently and collaborate with other teams.
• Exceptional problem solving and analytical skills.
• Average travel of 1-2 days per week within Region.
• Exceptional interpersonal communication skills possessing a startup mentality.
• Strong knowledge around industry leading property management systems and operating procedures.
• Possess strong knowledge of all internal PM accounting and systems related processes.
  
  

Hiring Salary Range of: $172,000 - $215,000. Salary and whole compensation package (bonus target & LTI) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

People First

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.

When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here.

As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.

All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type

Full time

Location:

Chicago, Illinois

Additional Locations:

Austin, Texas, Cincinnati, Ohio, Columbus, Ohio, Dallas, Texas, Houston, Texas, Indianapolis, Indiana, Nashville, Tennessee, San Antonio, Texas