Wish Fulfillment Specialist

Overview

Wish of a Lifetime from AARP (WOL) grants wishes to people 65-plus connecting them to their passions in recognition of their special accomplishments, contributions, and sacrifices. WOL helps people achieve long-held goals while also combatting the negative effects of isolation and strengthening social ties and intergenerational connections.

The Wish Fulfillment Specialist assists in developing, executing, and implementing programs that align with the organization’s goals and objectives. Works with staff, volunteers, members, chapters, and other internal and external stakeholders to achieve engagement goals at the national, state, and local levels.

Responsibilities

• Plans, organizes, and implements assigned projects in collaboration with internal and external stakeholders.
• Establishes a presence for the organization in targeted communities by engaging multicultural audiences, developing community partnerships, building volunteer capacity, and designing and executing engaging community programs and events. Develops and manages relationships with third-party contacts including program participants, vendors, program partners, and others.
• Aligns volunteer and partner interests with organizational priorities, supports volunteer/partner needs, and designs opportunities to maximize volunteer engagement in pursuit of the organization's goals. Collaborates on administration of volunteer programs or volunteer strategy. Participates in recruiting, managing, and training volunteers when necessary.
• Uses and analyzes data (program, financial, research, etc.) to recommend program and process improvements and monitor impact. Prepares data and reports to various stakeholders.
• Executes on business/program operations tasks as necessary for the business unit including research, report writing, and/or creating presentations.
• Contributes to tracking and reporting of strategic plan strategies and action plans. Assists in developing and implementing new solutions.
• Assists with the management of program budgets and assets.
  
  

Qualifications

• Associate’s degree.
• 3+ years of experience.
• Strong written and verbal communication.
• Proficiency in Microsoft Suite (Word/Excel).
• Demonstrated ability to organize and successfully manage multiple tasks and projects simultaneously.
  
  

Preferred

• Bachelor’s degree.
• Experience in customer service, senior living, human services, education, and non-profit.
• Military veterans are encouraged to apply.
  
  

Additional Requirements

• Regular and reliable job attendance
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions.
• Ability to occasionally lift up to 25 pounds
• In office/open office environment with the ability to work effectively surrounded by moderate noise.
  
  

AARP will not sponsor an employment visa for this position at this time

Hybrid Work Environment

AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

Compensation And Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.