Javier Olaizola Casín’s Post

Unlocking the Power of Generative AI in Experience Design The rise of generative AI is transforming the field of experience design, but it also brings its own set of challenges and risks. A recent global survey by the IBM Institute for Business Value reveals that designers must take an active role in training AI models to avoid homogenous outputs and ensure personalized experiences. With the ability to personalize at scale now within reach, organizations must prioritize ethics, bias, and trust to unlock the full potential of generative AI. The report highlights the crucial role of DesignOps in responsible AI adoption and the need to manage change and integrate hybrid AI models for truly tailored experiences. Let's work together to harness the power of generative AI and create experiences that are both innovative and responsible. #GenerativeAI #ExperienceDesign #ResponsibleAI"

  As I meet with a number of clients, I am often asked how we are leveraging our own investments in Data and AI. Our increased investment in Generative AI budgets reflect our commitment to innovation and how we want to revolutionize our organization and drive growth and efficiency. By strategically allocating resources, we not only drive our success, but also foster a culture of innovation that empowers everyone to contribute to our transformative journey.   👉 Read the full article here: https://ibm.biz/BdmG34   #DataDriven #AIRevolution #InnovationAtWork #IBMIBV

While in #Think Boston I assisted to this session with Matt and Salina. It turned out a very provocative session and great feedback from the audience. Now they turned it into a blog post. I really believe you should not miss it. It will make you think!!! Matthew Candy Salima Lin

In a rapidly evolving landscape of cyber risks, generative AI has introduced new threats while offering vast opportunities to enhance our defense mechanisms. Prioritizing cybersecurity measures and investing in data protection are paramount. Embracing these strategies is vital for safeguarding organizations and maximizing the potential of generative AI technology. #cybersecurity #generativeAI #securitysolutions #CEOGUIDE #IBV

Did you know that application modernization coupled with generative AI is reshaping the way businesses operate? 🔄 With generative AI, high-value modernization is now achievable in areas that were previously off-limits, ushering in a new era of efficiency and innovation. Leaders, it's time to take action! By integrating generative AI into already modernized apps and pursuing previously untapped opportunities, we can prioritize IT projects with the strongest links to business value. This alignment creates a virtuous cycle of increased agility and revenue growth. 💡 But that's not all! Generative AI breaks down barriers, helping organizations overcome skills gaps and streamline tedious tasks, empowering teams to work more efficiently. 🔒 However, it's essential to handle sensitive data with care. To ensure security and fine-tune models with proprietary information, operating in a modern, private environment is critical. #AI #ApplicationModernization #Innovation #BusinessTransformation #IBV #InstituteofBusinessValue Gavin Targonski Varun Bijlani Deb Majumder Shawn DSouza

Intense week at IBM #Think Boston, where we have dozens of conversations around #GenAI and #Customer Service. In today's fast-paced world, customer service has become the top priority for CEOs when it comes to implementing generative AI. With 85% of executives expecting GenAI to directly interact with customers in the next two years, the potential for transforming customer experiences is enormous. By testing Gen AI in customer service, organizations can not only improve customer satisfaction but also pave the way for successful deployment across the company. 👉 Read the full article here: https://ibm.biz/BdmGQ7 Jennifer Quinlan Manish Goyal Eniko Rozsa Len Polhemus Shobhit Varshney

Busy week this one, at IBM Think event in Boston. Lots of announcement to be done and explained. Back to back with client meetings that show the interest on how to de-risk their AI journeys and can lean in the Open Source technology to make AI enterprise grade.

You have worked so hard to achieve it that the moment os really special. Congratulations Dimitris Bountolos and all the Ferrovial team. A new chapter is opening and with your collective talent you will concur new heights!!!

The impact of this move is comparable with the creation of Linux. This is a signature moment for the overall GenAI industry. It is a MASSIVE step forward to unlock the value of the open community, and makes GenAI trully accessible and efficient.